Problems and Solutions

This chapter discusses problems you may encounter while operating your printer, and their likely solutions. If you are having difficulty achieving the desired printing result, first locate the problem in the table below and refer to the appropriate page for the solution.

Power supply

Power is not being supplied.

Printing

The printer does not print.

The print is faint or uneven.

Dots are missing in the printed characters or graphics.

Printed characters are not what you expected.

The print position is not what you expected.

Refer to 7-3

Refer to 7-4 Refer to 7-5

Refer to 7-6Refer to 7-6Refer to 7-9

Paper handling

Single sheets do not feed properly.

Refer to 7-14

Continuous paper does not feed properly.

Refer to 7-16

Switching between continuous paper and single

sheets cannot be performed properly.

Refer to 7-20

Options

Using the cut sheet feeder, paper does not feed properly.

Using the pull tractor with the push tractor, continuous paper does not feed properly.

Using the roll paper holder, paper does not feed properly.

Using an optional interface, the printer does not operate properly.

Refer to 7-22

Refer to 7-26

Refer to 7-29

Refer to 7-31

7-2Troubleshooting