Paper Handling
Problem |
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| Solution |
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| The paper may not be inserted firmly |
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| enough: When feeding thicker than normal |
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| paper, such as envelopes, press down |
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| lightly on the top of the envelope while |
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| pressing the LOAD/EJECT button. |
The paper | feed | is | The cut sheet feeder mode may be turned |
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| on (DIP switch |
crooked or | the | paper | |
jams. |
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| sheet feeder is not in use, DIP switch |
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| should always be off. Refer to |
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| The edge guides may be too far apart. |
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| Adjust the edge guides to the width of the |
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| paper. Refer to |
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| The dimensions of the paper may exceed |
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| the specified limitations. Use only paper |
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| sizes that are within the specified range. |
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| |
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| printer’s |
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| Refer to |
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| The paper guide may not be attached, or it |
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| may not be in the correct position. When |
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| printing on single sheets, use the paper |
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| guide in its upright position. |
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| Refer to |
The paper does not | You may be trying to eject the paper using | ||
f u l l y e j e c t . |
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| the FORM FEED button. The paper may not |
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| be fully ejected if you use the FORM FEED |
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| button. Always press the LOAD/EJECT |
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| button to eject the paper. |
The page length setting may be wrong. If the page length is incorrectly set by your software, the paper may not fully eject.
Check your software settings.
Troubleshooting