Testing the Printer
ProblemSolution
The printout is faint.
Dots are missing in the printed characters or graphics.
A line of dots is missing in the printout.
Dots are missing in random positions.
A B C DThe ribbon may be worn out. A worn ribbon can damage the print head and should be replaced. Install a new ribbon cartridge as soon as possible. See page
The paper thickness lever may not be set correctly for the paper you are using. Set the paper thickness lever to match the thickness of your paper. See page
The print head is damaged. Stop printing and contact your Epson dealer or Epson authorized service center to have the print head replaced.
There is either too much slack in the ribbon or the ribbon has come loose and caught on something. Stop printing, turn off the printer, and reinstall the ribbon cartridge. See page
If the printer still does not print the self test correctly, contact your Epson dealer or Epson authorized service center.
Setting Up the Printer |