Paper Handling
ProblemSolution
Continuous paper does not feed properly.
W h e n t h e
L O A D / E J E C T b u t t o n
is pressed, the platen does not rotate and paper does not feed.
W h e n t h e LOAD/EJECT button is pressed, the platen rotates but paper does not feed.
The paper feed is crooked or the paper jams.
You may be trying to feed paper while the printer is on line (ON LINE light on). Press the ON LINE button once to set the printer off line, then try feeding paper. After feeding paper, press the ON LINE button again to set the printer on line. Refer to
The paper release lever may be pushed back to the single sheet position. When using the tractor, be sure the paper release lever is pulled forward to the continuous paper position. Refer to
Continuous paper may have been in the paper path. (In this case, the paper feeds backward to the standby position.) Press the LOAD/EJECT button again to load the paper.
The paper supply may be obstructed by a cable or some other object. Make sure that the paper feeds smoothly into the printer.
Refer to
Your supply of continuous paper may be too far from the printer. Position your paper supply within 3 feet (1 meter) of the printer.