Options

ProblemSolution

Using the cut sheet feeder, paper does not feed properly.

W h e n t h e

L O A D / E J E C T b u t t o n

is pressed, the platen does not rotate and paper does not feed.

After a print command is sent from the computer, the platen does not rotate and the paper does not feed.

When a print command is sent from the computer, the platen rotates but paper does not feed.

You may be trying to feed paper while the printer is on line. Always put the printer off line before feeding paper. Paper feeds automatically when the cut sheet feeder receives a print command from the computer (only while the printer is on line). Refer to 5-12.

The printer may be off line. Press the ON LINE button to put the printer on line. Refer to 3-3.

The cut sheet feeder (CSF) mode may be off. Set DIP switch 2-2to ON. If your program allows you to use control codes, use ESC EM4 to set the CSF mode. Refer to 5-5, 9-11.

DIP switch 2-2 may be set to OFF. DIP switch 2-2 must be set to ON in order to use the cut sheet feeder. Refer to 3-7, 5-5.

The cut sheet feeder may be incorrectly installed on the printer. Remove and reinstall the cut sheet feeder, making sure that the mounting notches are properly mated with the pins on the printer. Refer to 5-2.

7-22Troubleshooting