5. Press the Operate button to turn off the printer after it
finishes printing the operation check page.
❑If the operation check results appear as shown in step 4,
the printer itself is all right and the problem probably lies
in the printer softwar e settings, applicat ion settings, the
interface cable (be sure to use a shielded cable), or the
computer itself.
❑If the operation check does not print satisfactorily, for
example, if any segment of the printed lines is missing, as
shown below, there is a problem with the printer. This
problem could be a clogged ink nozzle or a misaligned
print head. See “Problems and Solutions” below for
possible causes and solutions to the problem,
or go directly to “Cleaning the Print Head” on page 8-37.
Problems and Solutions This section divides printer problems in to five categories:
Power supply . . . . page 8-10
Operation . . . . . . . page 8-11
Paper handling . . . page 8-16
Printing quality . . . page 8-20
Printer utilities . . . page 8-27
Go to the category for the type of problem you have and look
for the description that most closely matches the problem. Th e
most likely causes and solutions are listed first, so try them in
the order that they are written until the problem is solved.
PATTERN2
8
Troubleshooting
R
Keywest Ref. Guide
Rev.c
A5 size Chapter 8
10-09-97 DR, pass 0
Troubleshooting 8-9