For Macintosh users:1. Make sure that the printer is on, and the ink out lights are
off. If the lights are on or flashing, replace the empty ink
cartridge.
2. Choose Utility from the Print dialog box. Then click the
Head Cleaning button.
3. Follow the on-screen messages.
The Operate light flashes while the printer performs the
cleaning cycle. This operation takes about three minutes to
complete.
cCaution:
Never turn off the printer while Operate light is
flashing. Doing so may damage the printer.
4. When the Operate light stops flashing, click the
Confirmation button in the Head Cleaning dialog box to
print a nozzle check pattern and to reset the cleaning cycle.
Use the check pattern to confirm the head is clean. See page
8-38 to see a sample of the nozzle check pattern.
In the check pattern, if you find that any segments are missing
from the test lines, you may need to repeat the head cleaning
and print the nozzle check pattern again. If print quality hasn’t
improved after repeating this procedure four or five times, try
other recommendations listed in this chapter. If the quality still
has not improved, contact your dealer.
8
Troubleshooting
R
Keywest Ref. Guide
Rev.c
A5 size Chapter 8
10-09-97 DR, pass 0
Troubleshooting 8-39