Solving Problems 155

 

 

 

Message

Explanation

Response

 

 

 

SERVICE CALL ERROR NNNN

If 1133 or 1137 appear, the

Remove the brackets securing the print head;

 

print head may be locked.

see page 31.

 

If 3000 appears, the printer

Turn the printer off. Unplug the printer and wait

 

is not plugged in correctly.

30 seconds. Then plug it in corrctly and turn it

 

A serious error may have

back on. Try turning the printer on and off a few

 

times. If the message remains, contact Epson

 

occurred.

 

as described on page 10.

 

 

 

 

 

TAKE-UP DISCONNECTED

The auto take-up reel is not

Install the auto take-up reel correctly. See

SET AUTO TAKE-UP REEL

installed.

page 25.

SYSTEM IN PRINTER AND

 

 

RESTART THE PRINTER

 

 

TAKE-UP ERROR

SET PAPER PROPERLY IN AUTOMATIC TAKE-UP REEL SYSTEM

Paper is not set up correctly in the auto take-up reel.

Set up the paper correctly on the auto take-up reel. See page 29.

TAKE-UP ERROR

IS ANYTHING OBSTRUCTING THE TAKE-UP REEL SENSOR SYSTEM? LOAD PAPER AGAIN

Something may be

Make sure nothing is obstructing the sensor

obstructing the sensor.

system. Set up the paper correctly on the auto

 

take-up reel. See page 29.

Improving Print Quality

You can often improve print quality by doing the following:

Run a nozzle check and cleaning cycle. See page 128 for instructions.

Align the print head. See page 132 for instructions.

When you send a print job, make sure your print options are set correctly. For more information, see Chapter 3 (Macintosh) or Chapter 4 (Windows).

If none of these suggestions help, try the solutions on the following pages.