Solving Problems 161

Problem

Solution

 

 

Printing is too slow.

◗ Turn on High Speed in your printer settings.

 

◗ Choose a lower resolution in your printer software for faster printing.

 

◗ Clear space on your hard drive or run a defragmentation utility.

 

◗ Don’t run too many applications at the same time.

 

◗ Turn off virtual memory.

 

◗ Add RAM to your system.

 

◗ Make sure the Processed by Printer setting is enabled.

 

◗ In Windows, make sure High Speed Copies is enabled in the Speed and

Progress utility.

Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the following solutions:

• For roll paper, try adjusting the Paper Suction setting. See page 75 for more information. You can also adjust this setting through your printer driver.

• For heavy or thick media, follow the instructions on page 72 to load the media correctly.

• Make sure the paper is not folded, wrinkled, or damp.

• Make sure cut sheets are loaded in the “portrait” orientation.

• Make sure the printer’s environment falls within the required range of 59 to 77 °F (15 to 25 °C), with 40 to 60% relative humidity.

• Make sure the tension is set correctly on the roll paper spindle; see page 54. If the paper wrinkles, try using high tension.

• Make sure the paper is not too thick or too thin. See pages 47 and 166 to 168 for paper specifications.

• Make sure no foreign objects are inside the paper path.

• Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.