During Calls

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Transfer

You have an ongoing internal or external conversation and you want to transfer an ongoing call.

Press to put the current call on hold.

You hear the dial tone and R is displayed.

Enter the number of the third party.

When the third party answers, you can switch between the calls, create a conference and end one of the calls.

Note: Make sure that you are connected to the desired party. Please read the notes and warnings in section “Useful Hints” on page 122.

Press to transfer the call.

Or:

Press to return to the first call.

Note: This function is also accessible using the off hook menu “3rd party”, see section “3rd party tab” on page 27.

Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will hear a muted signal (call waiting tone), and the call will be extended as soon as the ongoing call is terminated (if Camp-on is allowed).

Callback

You are called back if you have transferred an external call and the other extension has not answered the call within a certain time. Your phone will ring again.

BusinessPhone – Cordless DT590

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Ericsson DT590 manual Transfer to a busy extension, Callback