Call Forwarding

Call Forwarding

When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-programmed one (one for: Diversion when your cordless is switched off or out of coverage and a common one for: Fixed Diversion, Diversion when there is no answer, Diversion when your extension is busy and Diversion when charging) or an individual one.

If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.

Depending on the type of diversion, you are also able to record your Personal Greeting for your mailbox, see section “Change your Personal Greeting” on page 66.

Note: You can still make calls as usual.

Diversion when there is no answer

If you are not available to answer incoming calls (internal or external), your system administrator can program your extension to automatically divert calls to a pre-programmed diversion address after a certain amount of time (default time: 15 seconds).

Diversion when your extension is busy

If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a pre-programmed diversion address.

BusinessPhone – Cordless DT590

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Ericsson DT590 manual Call Forwarding, Diversion when there is no answer, Diversion when your extension is busy