8 APPENDIX C: TROUBLESHOOTING
8.1GENERAL MALFUNCTION
In case of drifted preset position or abnormal reaction of EPTZ 100 speed dome perform a reset of the dome, for the reset 3 options are possible:
Option 1: Setup menu > INITIALIZE > POWER ON RESET
Option 2: (GoTo) POSITION 80
Option 3: Power off dome for min. 5 seconds, then power on
8.2RECOVERING COMMUNICATION SETTINGS OF CAMERA MODULE
If the camera communication settings in the setup menu CAMERA > ADVANCED SETUP > SPECIAL > COMM ADJ were changed accidentally, the communication between Speed Dome and camera module may be broken.
Symptoms: a) Pan / Tilt works, but no zoom function
b) OSD setup works, but no access to the submenu CAMERA > ADVANCED SETUP
Correction:
Step 1: Go in setup menu to INITIALIZE > CAMERA DEFAULT > ON and perform a camera reset. If this reset works, all settings from ADVANCED SETTING menu will be reset to factory defaults.
Check access to menu ADVANCED SETUP. If the submenu opens, the communication error is fixed. If the problem still exists, go to STEP 2.
Step 2: Go in setup menu to CAMERA > RESCUE MODE > set to ON
The values for BAUD RATE and PARITY will appear.
Change values for BAUD RATE and try with each changed value access to ADVANCED SETUP menu. Check also with PARITY setting ODD/EVEN.
With correct settings access to ADVANCED SETUP is possible, the submenu appears additional to the camera menu on the screen:
Switch off the CAMERA menu display by pressing IRIS + key.
Go to > SPECIAL > COMM ADJ and set / verify following default settings:
BAUD RATE | 38400 |
UART MODE | |
RET PKT ENABLE |
|
EXIT all menus.
Restart the
47 | EPTZ100_ma_en_rev03.doc |
