User’s Guide – version 3.1.3 | NetFlow Tracker |
Unprocessed Flowsets
NetFlow version 9 flows are encoded in a flexible manner using templates that are exported by the router every few seconds. For a period after starting NetFlow Tracker or after a router reboot, flows may be received without NetFlow Tracker knowing how to decode them.
Interface Scans
The software must scan the interface list of each device exporting to it whenever the device or the software is restarted. A large number of rescans, particularly failed ones, indicates a problem.
Missed Flows
NetFlow version 5 and 7 exports contain a sequence number to allow a NetFlow collector to detect when exports are missed. Exports can be missed due to network congestion or a busy router. If a switch or router is reordering the UDP packets containing NetFlow exports you will see missed flows being registered. Note that each export normally contains information on about 30 flows.
If the NetFlow Tracker server is under very heavy load it may drop packets itself. If you suspect this is happening, try increasing the receive buffer size in Listener Ports.
Missed Exports
NetFlow version 9 exports contain a sequence number to allow a NetFlow collector to detect when exports are missed. Unlike the version 5 or 7 sequence number, this only allows the number of missed exports to be counted rather than the number of missed flows.
No Out Interface
The router sends flows with no out interface whenever an access control list lookup fails or whenever multicast traffic is routed. A high number of flows without out interfaces is normal.
No In Interface
If flows arrive with no in interface it may indicate a configuration problem on a Catalyst switch. Please contact technical support.
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