Getting Help | Gateway 1450 instruction

Getting Help 3

This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access:

■HelpSpot™

■Online help

■Gateway Web site

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Gateway 1450 specifications Getting Help

Contents

Contents Windows Basics Using the InternetUsing Multimedia Sending and Receiving Faxes Managing PowerIii Travel Tips Using a Wireless Ethernet NetworkCustomizing Your Notebook 213 Maintaining Your Notebook TroubleshootingRestoring Software Upgrading Your Notebook Safety, Regulatory, and Legal Information Index Checking Out Your Gateway Solo Component Icon Description FrontChecking Out Your Gateway Solo Left side Left side Right side Back Back Bottom Bottom Keyboard area Keyboard area Gateway serial number Identifying your modelGateway model number Identifying your model Microsoft Certificate of Authenticity Finding your specifications Finding your specifications Accessories Getting Started Getting Started Connecting the AC adapterTo connect the AC adapter Connecting the AC adapter Protecting from power source problems Waking up your notebook Starting your notebookTo start your notebook Starting your notebook To turn off your notebook in Windows Turning off your notebookTo turn off your notebook in Windows XP To close unresponsive programs and restart your notebook Restarting rebooting your notebookRestarting rebooting your notebook Indicator Icon Description Status indicators Using the keyboard Using the keyboard Key type Icon Description Key types Press and hold F N while Pressing this system key System key combinations Increase volume. For more information, see Adjusting Button Icon Press to Multi-function buttonsMulti-function buttons Using the EZ Pad touchpad Using the EZ Pad touchpad Using the touchpad Getting Started To connect the modem Connecting the modemConnecting the modem To connect to a wired Ethernet network Connecting to a wired Ethernet network Broadband Internet connections Installing a printer, scanner, or other peripheral deviceInstalling a printer, scanner, or other peripheral device Getting Started Getting Help Getting Help HelpSpotTo start HelpSpot HelpSpot Searching for a topic To play a HelpSpot video HelpSpot Videos Online help Gateway Web site Gateway Web site Getting Help Windows Basics Windows Basics About the Windows environment Using the Start menu Using the desktopTo use the Start menu About the Windows environment Click a file or program to open it Window item Description Identifying Window items Clicking the close button closes the active Viewing drives Working with files and foldersTo view the drives on your computer Working with files and folders To see the files and folders on a drive To create a folder Creating folders Copying and moving files and folders To move a file or folder to another folder To copy a file or folder to another folder To delete files or folders To recover files or folders from the Recycle BinDeleting files and folders To empty the Recycle Bin Browsing for files and folders To browse for a file Searching for files Searching for files To find files and folders using the Search utility Using the Search utility Using advanced search options To add icons to the desktop Adding icons to the desktop Creating a new document Working with documentsTo create a new document Working with documents Windows Basics To save a document in Microsoft Word Saving a document To open a document in Microsoft Word Opening a document To print a document in Microsoft Word Printing a document Do this Shortcuts Using the Internet Learning about the Internet Using the Internet Learning about the Internet Accessing your Internet account Setting up an Internet accountTo set up an Internet account with America Online To connect to your America Online Internet account To disconnect from your America Online Internet account Setting up an Internet account Using the World Wide Web To connect to a Web site Connecting to a Web siteUsing the World Wide Web To download files or programs from a Web site Downloading files To send e-mail using America Online Using e-mailUsing e-mail Sending e-mail Checking your e-mail To check your e-mail using America Online Using Multimedia To use a diskette Using the diskette driveUsing Multimedia Identifying drive types Using the CD or DVD drive To insert a CD or DVD Inserting a CD or DVD Adjusting the volume in Windows XP Adjusting the volumeTo adjust the overall volume level using hardware controls To adjust the overall volume level from Windows To adjust specific volume levels Click the Volume tab Adjusting the volume in Windows To adjust specific volume levels To play a CD Listening to CDsListening to CDs in Windows XP Listening to CDs Listening to CDs in Windows Recording and playing audio Recording and playing audio Clicking Stop To play an audio recording in Sound Recorder Playing audio and video files with the Windows Media Player To play a file using the Windows Media PlayerPlaying audio and video files with the Windows Media Player To play a DVD Playing a DVD Playing a DVD To play a music CD in Windows XP Using MusicMatchPlaying CDs To play a music CD in Windows Using MusicMatch To create rip MP3 files Creating MP3 music files Click the record button. The Recorder window opens To edit track information Editing track information Building a music library 100 To change the music library display settings 101 Listening to Internet radioTo listen to an Internet radio station 102 Using advanced features Using a recordable drive Using a recordable driveCreating data CDs 103 104 To create a data CD 105 106 107 Creating music CDs 108 To create music CDs 109 110 111 Copying CDs 112 To copy a CD using one drive 113 114 Sending and 7 Receiving Faxes Installing Fax in Windows XP Installing and configuring FaxTo install Fax 116 To configure Microsoft Fax Configuring Fax in Windows XPInstalling and configuring Fax 117 118 119 120 Configuring Fax in Windows To send a simple fax Sending a simple fax121 Sending a simple fax 122 To set up your fax cover page template Setting up your cover page templateSetting up your cover page template 123 Faxing a scanned document Faxing from programsTo fax a document directly from most programs To fax a document that you have scanned To cancel a fax that has not been sent in Windows XP Canceling a faxReceiving and viewing a fax To receive and view a fax in Windows XP Automatically retry sending a fax in Windows XP To cancel a fax that has not been sent in WindowsTo automatically retry sending a fax that failed to connect 126 To automatically cancel a failed fax Automatically cancelling a fax in Windows XPAutomatically cancelling a fax in Windows XP 127 128 Managing Power 130 Monitoring the battery chargeManaging Power 131 Recharging the batteryRecharging the battery 132 Recalibrating the batteryTo recalibrate the battery Changing batteries To replace the battery133 Changing batteries 134 Conserving battery power Extending battery lifeUsing alternate power sources Extending battery life If your computer You want to Then Changing power modes136 Changing the power scheme Changing power settingsTo change the power scheme Changing power settings 138 139 Changing alarm optionsTo change the alarm options 140 Changing advanced settingsTo change advanced power management settings 141 142 Activating and Using Hibernate ModeTo activate Hibernate mode 143 Changing SpeedStep settingsTo use Hibernate mode 144 To change SpeedStep settings in Windows XPTo change SpeedStep settings in Windows 145 146 Travel Tips Modem Radio frequency wireless connections148 Travel Tips Security Files149 Files 150 PowerTo create a startup password Customizing Your Adjusting the color depth Adjusting the screen and desktop settingsTo change the color depth 152 153 Adjusting the screen and desktop settings 154 Adjusting the screen resolutionTo adjust the screen resolution 155 156 Applying a color schemeTo select a color scheme in Windows XP 157 To select a color scheme in Windows 158 Changing the desktop backgroundTo change the desktop background in Windows XP 159 To change the desktop background in Windows Click the Background tab 160 161 Selecting a screen saverTo select a screen saver 162 To change the touchpad settings Changing the touchpad settingsChanging the touchpad settings 163 164 To program the multi-function buttons Programming the multi-function buttons165 Programming the multi-function buttons 166 To add, delete, or modify user accounts in Windows XP Adding and modifying user accounts167 Adding and modifying user accounts 168 To switch user accounts in Windows XP Using a Wireless 11 Ethernet Network 170 Using a wireless networkUsing a Wireless Ethernet Network Setting up wireless Ethernet networking in Windows XP Using wireless Ethernet Windows XPUsing wireless Ethernet in Windows XP 171 172 To run the Windows XP Network Setup Wizard 173 174 175 176 177 178 Configuring Windows XP for wireless Ethernet 179 180 Creating a wireless Ethernet network in Windows XP 181 To create an access point wireless Ethernet network 182 183 184 185 186 Peer-to-peer ad hoc 187 To create a peer-to-peer wireless Ethernet network 188 189 190 191 Click X to close the Network Connections window 192 193 Connecting to a wireless Ethernet network in Windows XPTo connect to an existing wireless Ethernet network Checking network signal strength Windows XP Turning your wireless Ethernet on or off in Windows XPTo turn wireless Ethernet on or off 194 195 Installing the ORiNOCO Client Manager Using wireless Ethernet WindowsTo see if the ORiNOCO Client Manager is installed To install the ORiNOCO Client Manager To configure the ORiNOCO Client Manager Configuring the ORiNOCO client managerUsing wireless Ethernet in Windows 197 198 199 200 201 202 Click Next. The Set Security screen opens 203 204 205 206 Identifying this notebook on the network in WindowsTo identify this notebook on the network 207 208 Configuring Windows 2000 for wireless EthernetTo configure Windows to use the wireless Ethernet network 209 Turning your wireless Ethernet on or off in Windows Connecting to a wireless Ethernet network in WindowsTo connect to a wireless Ethernet network 210 211 Checking network signal strength Windows 212 Moving From Your Old Computer To open the Files and Settings Transfer Wizard Using the Windows XP Files and Settings Transfer Wizard214 Moving From Your Old Computer Finding your files Transferring filesTo find files in the My Documents folder 215 File type File usually ends To find files using Find or Search216 Setting up your ISP Transferring Internet settingsTransferring Internet settings To use the Internet Connection Wizard Installing a USB printer or scanner Installing your old printer or scannerTransferring your e-mail and address book Transferring your Internet shortcuts To install your old printer Installing a parallel port printerInstalling your old printer or scanner 219 220 Installing your old programs Maintaining Your Maintaining Your Notebook Caring for your computer222 Caring for your computer 223 224 Creating an emergency startup disketteTo create an emergency startup diskette in Windows XP Creating an emergency startup diskette 225 226 Protecting your computer from viruses Protecting your computer from viruses To scan for viruses227 228 To update Norton AntiVirusTo remove a virus Checking hard drive space Managing hard drive spaceTo check hard drive space 229 230 Using Disk CleanupTo use the Windows Disk Cleanup program 231 Checking the hard drive for errorsTo check the hard drive for errors 232 233 Defragmenting the hard driveTo run Disk Defragmenter 234 235 Backing up files 236 Using the Scheduled Task WizardTo start the Scheduled Task Wizard Cleaning the exterior Cleaning your computerCleaning your computer 237 Cleaning the screen Cleaning the keyboardCleaning the mouse To clean your trackball mouse 239 240 Restoring Software Restoring Software Using the Restoration CDs242 To reinstall device drivers Reinstalling device driversReinstalling device drivers 243 244 Updating device drivers 245 246 247 Reinstalling programs 248 Reinstalling WindowsTo reinstall Windows XP and the device drivers 249 To reinstall Windows 2000 and the device driversReinstalling Windows 250 Upgrading Your Upgrading Your Notebook To insert a PC Card252 Adding and removing a PC Card To remove a PC Card253 254 Preventing static electricity discharge Adding or replacing memory To add or replace memory modules255 256 257 258 Replacing the hard drive To replace the hard drive259 260 Troubleshooting 262 Safety guidelinesTroubleshooting First steps First steps263 264 Software support tools CD, DVD, CD-RW, or DVD/CD-RW drives TroubleshootingYour computer does not recognize a disc or the drive An audio CD does not produce sound 266 To clean a CD or DVDDVD movie will not play You have computer problems after adding a new device Device installationTo check IRQ usage in Windows XP To check IRQ usage in Windows 268 Diskette driveTo free IRQ resources for the new device 269 Display File management To restore deleted filesHard drive 270 Internet You receive a Data error messageYou cannot connect to the Internet 271 272 Connecting to a Web site takes too long 273 KeyboardMemory To check the dialing properties ModemYour modem does not dial or does not connect 274 275 Your 56K modem does not connect at 56K 276 To access the gateway.your.way dial-up serverModem is not recognized by your computer 277 To run modem diagnosticsModem is noisy when it dials and connects Mouse To turn down the modem volumeExternal mouse does not work External mouse works erratically Power PasswordsNetworks PC Cards Printer Your computer is not working on battery powerPrinter will not turn on Printer is on but will not print To set a default printer in Windows To set a default printer in Windows XPYou receive a Printer queue is full error message 281 Sound You receive a Printer is out of paper error messageYou are not getting sound from the built-in speakers 282 283 VideoExternal monitor is not working 284 Telephone supportBefore calling Gateway Technical Support Resource Service description How to reach Service description How to reachTelephone support 285 Self-help Tutoring and trainingTutoring 286 Training Resource Service description For more information287 Tutoring and training 288 Setting up your system Important safety information Replacement parts and accessories Chapter a Safety, Regulatory, and Legal Information290 Care during use Regulatory compliance statements Wireless Guidance291 Regulatory compliance statements 292 Unintentional emitter per FCC Part United States of America293 FCC declaration of conformity 294 295 296 CanadaIndustry Canada IC Intentional emitter per RSS Unintentional emitter per ICES-003 297 298 MexicoIntentional emitter Unintentional emitter 299 Laser safety statementLaser safety statement 300 Macrovision statementAll Rights Reserved Trademark Acknowledgments 301 Index 302 DVD 303 304 305 306 Fn 24 307 196 308 Button 8, 19, 25 309 148 310 311 123 312 227 313 314