Chapter 16: Troubleshooting

To turn down the modem volume:

1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

- OR -

In Windows 2000, click Start, Settings, then click Control Panel. The

Control Panel window opens.

2 Click/Double-click the Phone and Modem Options or Modems icon, then click the Modems tab.

3 Select the modem you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to exit Phone and Modem Options.

Mouse

The external mouse does not work

■Make sure that the mouse cable is plugged in correctly.

■Try a mouse you know is working to make sure that the mouse port works.

■Shut down and restart your computer.

The external mouse works erratically

■Clean the mouse. For more information, see “Cleaning the mouse” on page 238.

Help and

Support

For a video tutorial about cleaning the mouse, click Start, then click Help and Support.

Type the keyword mouse troubleshooting in the

HelpSpot Search box , then click the arrow.

278

www.gateway.com

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Gateway 1450 Mouse, To turn down the modem volume, External mouse does not work, External mouse works erratically, 278