Chapter 16: Troubleshooting

To turn down the modem volume:

1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

- OR -

In Windows 2000, click Start, Settings, then click Control Panel. The

Control Panel window opens.

2 Click/Double-click the Phone and Modem Options or Modems icon, then click the Modems tab.

3 Select the modem you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to exit Phone and Modem Options.

Mouse

The external mouse does not work

Make sure that the mouse cable is plugged in correctly.

Try a mouse you know is working to make sure that the mouse port works.

Shut down and restart your computer.

The external mouse works erratically

Clean the mouse. For more information, see “Cleaning the mouse” on page 238.

Help and

Support

For a video tutorial about cleaning the mouse, click Start, then click Help and Support.

Type the keyword mouse troubleshooting in the

HelpSpot Search box , then click the arrow.

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www.gateway.com

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Gateway 1450 Mouse, To turn down the modem volume, External mouse does not work, External mouse works erratically, 278