Troubleshooting

The light on the diskette drive is lit continuously

Remove the diskette from the drive. If the light stays on, try restarting your computer.

Display

The screen resolution is not correct

Change the screen resolution and color depth from the Display Properties dialog box. For more information, see “Adjusting the color depth” on page 152 and “Adjusting the screen resolution” on page 154.

Help and

Support

For more information about changing the screen resolution in Windows XP, click Start, then click Help and Support.

Type the keyword screen resolution in the HelpSpot

Search box , then click the arrow.

The text on the display is dim or difficult to read

Move your computer away from sources of electrical interference such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

Change the display settings. For more information, see “Adjusting the screen and desktop settings” on page 152.

Help and

Support

For more information about changing the display settings in Windows XP, click Start, then click Help and Support.

Type the keyword display settings in the HelpSpot

Search box , then click the arrow.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.

www.gateway.com

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