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Chapter 14: Restoring Software
www.gateway.com
Reinstalling Windows
If your computer is not working properly, try the following options to correct
the problem:
Troubleshooting. For more information, see “Troubleshooting” on
page 261.
Reinstalling device drivers. For more information, see “Reinstalling device
drivers” on page 243.
If the options above do not correct the problem, you can use the Restoration
CDs to reinstall Windows and other software.
The Restoration CDs step you through reinstalling Windows XP or
Windows 2000. If you are reinstalling WindowsXP, the Restoration CDs
automatically reinstall the hardware device drivers and some programs as well.
If you are reinstalling Windows2000, you need to install the hardware device
drivers and your programs. To reinstall the device drivers, follow the
instructions in “Reinstalling device drivers” on page243.
To reinstall your programs, follow the instructions in “Reinstalling programs”
on page 246. You can install any remaining programs by using the program
CDs that came with your computer.

To reinstall WindowsXP and the device drivers:

1Insert the red Gateway CD into your CD or DVD drive.
2Restart your computer.
3Select Option 2. Boot from CD-ROM.
4Select Option 1. Delete all files.
5Select Option 1. Continue deleting all files and restart.
6When prompted, press any key to continue.
7Select Option 2. Boot from CD-ROM.
Warning Back up your personal files before you reinstall Windows.
All files on your computer will be deleted!