Touch Screen

Note

Operating temperature can affect touch screen calibration. If touch screen operation is slightly off, recalibrate it by running calibration from the Touch Screen icon in Control Panel.

Symptom

Possible Causes

Solution

 

 

 

Cursor does not respond at all to

Touch screen disabled.

Make sure documented default

touch.

 

touch screen settings are selected.

 

 

 

 

Touch screen driver accidentally

Reinstall touch screen driver

 

deleted.

 

 

 

 

 

System is busy.

Press CTRL-ALT-DELETEonce to

 

 

view task list.

 

 

 

Cursor moves but does not follow

Touch screen not calibrated

Run calibration from ELO Touch

your touch accurately.

properly.

Screen in Control Panel (see page

 

 

33).

 

 

 

Touch screen responds erratically

Display Station is connected to a

Disconnect serial mouse, connect

to touch; cursor might not be

serial mouse.

a PS/2 mouse, and reboot.

visible.

Touch screen settings are

Refer to page 22 for settings.

 

 

incorrect.

 

 

 

 

External PS/2 Mouse

Symptom

Possible Causes

Solution

 

 

 

Cursor does not respond to mouse

Mouse not plugged in.

Plug mouse into mouse port on

movement

 

Display Station and reboot.

 

 

 

 

The type of mouse is not

Use a PS/2 mouse.

 

supported.

 

 

 

 

 

System is busy.

Press CTRL-ALT-DELETEto view

 

 

task list.

 

 

 

 

Mouse not detected.

Restart Display Station product

 

 

with external mouse connected.

 

 

 

Keyboard

Symptom

Possible Causes

Solution

 

 

 

External keyboard locks up

The type of keyboard is not

Use a Key Tronic keyboard. (Most

 

supported.

keyboards will work. However, we

 

 

recommend a keyboard

 

 

manufactured by Key Tronic.)

 

 

 

 

Keyboard not plugged into

Plug keyboard in.

 

keyboard port on Display Station.

 

 

 

 

 

System is busy.

Press CTRL-ALT-DELETEto view

 

 

task list.

 

 

 

GFK-1425B

Touch Display Products: IC752CTD400/450

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Image 36
GE IC752CTD400, 450 manual Touch Screen, External PS/2 Mouse, Keyboard