chapter 10

10Place the return shipping label on the outside of the box.

11Include the following items in the box:

–A brief description of symptoms for service personnel (samples of print quality problems are helpful).

–A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

–Your name, address, and a phone number where you can be reached during the day.

hp distribution center

To order HP PSC software, a copy of the printed Reference Guide, a Setup Poster, or other customer-replaceable parts, do one of the following:

•In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836).

•Outside of this country/region, go to this website: www.hp.com/support

hp psc support

96

hp psc 2400 series