chapter 15
troubleshooting
to wait a few minutes for the HP PSC to connect to your computer. Otherwise, see Some of the icons are missing in the hp director on page 140.
•Open the Printers dialog box and check to see that the HP PSC is listed.
•Look at the Task Tray for an HP PSC icon. This indicates that the HP PSC is ready.
Task Tray
software installation troubleshooting
Use this section to solve any problems you might encounter while installing the HP PSC software.
problem | possible cause and solution | |
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| |
When I insert the CD- | follow these steps: | |
ROM into my | 1 From the Windows Start menu, choose Run. | |
computer’s | 2 In the Run dialog box, enter d:\setup.exe (if your | |
drive, nothing | ||
not assigned to drive letter d, use the appropriate drive letter), and | ||
happens | ||
then click OK. | ||
| ||
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| |
The minimum system | Your system does not meet the minimum requirements to install the | |
checks screen | software. Click Details to see what the specific problem is. Then correct | |
appears | the problem before attempting to install the software. |
138 | hp psc 2400 series |