chapter 15

troubleshooting

to wait a few minutes for the HP PSC to connect to your computer. Otherwise, see Some of the icons are missing in the hp director on page 140.

Open the Printers dialog box and check to see that the HP PSC is listed.

Look at the Task Tray for an HP PSC icon. This indicates that the HP PSC is ready.

Task Tray

software installation troubleshooting

Use this section to solve any problems you might encounter while installing the HP PSC software.

problem

possible cause and solution

 

 

When I insert the CD-

follow these steps:

ROM into my

1 From the Windows Start menu, choose Run.

computer’s CD-ROM

2 In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is

drive, nothing

not assigned to drive letter d, use the appropriate drive letter), and

happens

then click OK.

 

 

 

The minimum system

Your system does not meet the minimum requirements to install the

checks screen

software. Click Details to see what the specific problem is. Then correct

appears

the problem before attempting to install the software.

138

hp psc 2400 series