HP PSC manual 151

			troubleshooting information
problem	possible cause and solution
Some of the icons are	to uninstall from a Macintosh computer
missing in the	1	Disconnect the HP PSC from your Macintosh.
hp director	2	Double-click the Applications:HP All-in-One Software folder.
(continued)
	3	Double-click HP Uninstaller.
	4	Follow the onscreen instructions.
	5	After the software is uninstalled, disconnect your HP PSC, and
		restart your computer.
	6	To reinstall the software, insert the HP PSC 2400 Series CD-ROM
		into your computer’s CD-ROM drive.
		Note: When reinstalling the software, follow the instructions in the
		Setup Poster. Do not connect the HP PSC to your computer until
		after you have completed the software installation.
	7	On the desktop, open the CD-ROM, double-click hp all-in-one
		installer, and follow the instructions that appear.
The fax wizard does	launch the fax wizard as follows
not start	1	Start the HP Director. For more information, see use the hp director
		software to do more with your hp psc on page 6.
	2	Click the Settings menu, select Fax Settings and Setup, then select
		Fax Setup Wizard.
The registration	Launch the Product Registration program in the HP folder on the
screen does not	Windows Start menu. Click Start, Start Programs or All Programs (XP),
appear	Hewlett-Packard,HP PSC 2400 Series, product registration.
The Digital Imaging	If the Digital Imaging Monitor does not appear in the Task Tray, start
Monitor does not	the HP Director to check whether or not essential icons are there. For
appear in the Task	more information, see Some of the icons are missing in the hp director
Tray	on page 140.
	The Task Tray normally appears in the lower-right corner of the desktop.
			Task Tray
		HP Digital
		Imaging Monitor
		icon

troubleshooting

reference guide 141