troubleshooting

chapter 15

hardware installation troubleshooting

Use this section to solve any problems you might encounter while installing the HP PSC hardware.

problem

possible cause and solution

I received a message

This might mean the front panel cover is not attached, or it is attached

on the front panel

incorrectly. Make sure to align the cover over the buttons on the top

display to attach the

of the HP PSC and snap it firmly into place.

front panel cover

 

The front panel

Usually, you set the language and country/region when you first set

displays the wrong

up the HP PSC. However, you can change these settings at any time

language

by using the following procedure:

 

1

Press Setup.

 

2

Press 7, and then press 1.

 

 

This selects Preferences, and then selects Set Language &

 

 

Country/Region.

 

 

You are prompted with a list of languages. You can scroll

 

 

through the up and down arrows.

 

3

Press OK on the appropriate language.

 

4

When prompted, press 1 for Yes or 2 for No.

 

 

You are prompted with all the countries/regions for the selected

 

 

language. You can scroll through the up and down arrows.

 

5

Using the keypad, enter the two-digit number for the appropriate

 

 

country/region.

 

6

When prompted, press 1 for Yes or 2 for No.

 

7

You can confirm the language and country/region by printing a

 

 

Self-Test Report, as follows:

 

 

a. Press Setup.

 

 

b. Press 1, and then press 4.

 

 

This selects Print Report, and then selects Self-Test Report.

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hp psc 2400 series