Understanding Printer Messages
Note: [ ] in the Message column indicate variables.
Message | Explanation | Solution |
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OFFLINE | The printer is offline. | Press | to set the printer online. | |
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CANCELING JOB | The printer is canceling |
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| the current print job. |
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[COLOR] INK OUT, | One of the ink cartridges | Replace the appropriate cartridge. | ||
REPLACE CART | (black, cyan, magenta |
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| or yellow) is out of ink. |
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[COLOR] CART | One of the ink cartridges | Replace the appropriate cartridge. | ||
FAULTY, REPLACE | (black, cyan, magenta |
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| or yellow) is faulty. |
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[COLOR] CART | One of the ink cartridges | Insert the appropriate cartridge. | ||
MISSING, INSERT | (black, cyan, magenta or |
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| yellow) is missing. |
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[COLOR] | One of the printheads | Replace the appropriate printhead. | ||
FAULTY, REPLACE | (black, cyan, magenta |
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| or yellow) is faulty. |
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[COLOR] | One of the printheads | Insert the appropriate printhead. | ||
MISSING, INSERT | (black, cyan, magenta |
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| or yellow) is missing. |
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The Printhead Access | Close the cover and press | to resume | ||
COVER OPEN | Cover is open. | printing. |
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TOP COVER OPEN | The Top Cover is open. | Close the cover and press | to resume | |
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| printing. |
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PAPER JAM, OPEN | There is paper jammed | Open the Top Cover to remove paper. | ||
TOP COVER | in the printer. | When finished, close the Top Cover and | ||
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| press | to resume printing. |
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CARRIAGE JAM, | The Carriage is jammed. | Open the Top Cover to clear obstruction. | ||
OPEN TOP COVER |
| When finished, close the Top Cover and | ||
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| press | to resume printing. |
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CARRIAGE JAM, | The Carriage is jammed. | Open the Printhead Access Cover to | ||
OPEN ACC COVER |
| remove obstruction. When finished, close | ||
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| the Printhead Access Cover and align | ||
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| printheads. |
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