27.Lower the roll 2 paper load lever.

28.Close the window.

The problem is... (paper topics)

29.Switch on the printer.

30.Reload the rolls. See Load a roll into the printer [4500].

If you find that there is still some paper causing an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer.

31.Re-engage the bin or stacker with the printer.

32.If you find that you have print quality problems after a paper jam, try realigning the printheads. See Align the printheads.

Check paper path

This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core. If this has happened, cut the end of the roll away from the core; you should then be able to feed the paper through the printer, and load a new roll.

Otherwise, follow the procedure described above, under Check printhead path.

A paper jam in drawer 2 [4500]

NOTE This topic applies to the HP Designjet 4500 Printer series only.

ENWW

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