Prints do not stack properly in the basket [4500]

NOTE This topic applies to the HP Designjet 4500 Printer series only.

Prints at the bottom of the basket may be damaged by the weight of the prints above them. For this reason, we recommend to collect prints from the basket before it becomes full.

Coated paper with high ink content may be crumpled when falling into the basket. In this case prints need to be collected from the basket more frequently than usual.

The printer uses a lot of paper to align the printheads

In order to align the printheads accurately, the printer sometimes needs to feed through up to 3 m (≈10 ft) of paper before starting the printhead alignment process. This is normal behavior and you should not try to interrupt or prevent it. See Align the printheads.

The paper moves while the printer is in standby mode [4500]

NOTE This topic applies to the HP Designjet 4500 Printer series only.

While the printer is in standby mode, it may briefly come to life and move the paper slightly from time to time in order to maintain the paper in the best possible condition. This is done only with certain specific paper types (film, glossy paper, and heavyweight coated paper).

The printer unloads or trims the paper after a long period of disuse [4500]

NOTE This topic applies to the HP Designjet 4500 Printer series only.

The printer may automatically unload or trim a roll if it has not been used for several days, in order to maintain the paper in the best possible condition. This is done only with certain specific paper types (glossy and heavyweight coated paper).

The printer unloads the paper while switched off [4500]

NOTE This topic applies to the HP Designjet 4500 Printer series only.

While the printer is switched off at the front panel, it may automatically unload a roll in order to maintain the paper in the best possible condition. This is done only with certain specific paper types (film, glossy paper, and heavyweight coated paper).

The printer unloads the paper when switched on [4500]

NOTE This topic applies to the HP Designjet 4500 Printer series only.

If the printer is switched off using the switch at the rear, or by disconnecting the power cable, or by a power cut, whenever it is switched on again it may automatically unload a roll in order to maintain the paper in the best possible condition. This is done only with certain specific paper types (film, glossy paper, and heavyweight coated paper).

The problem is... (paper topics)

ENWW

Prints do not stack properly in the basket [4500] 257