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Pen settings seem to have no effect

Here are some possible explanations:

●You have changed the settings in the front panel by selecting the icon followed by Default printing options > HP-GL/2 settings > Define palette, but you have forgotten to select that palette in Default printing options > HP-GL/2 settings > Select palette.

●If you want the software-driven pen settings, you must remember to go to the front panel and select the icon followed by Default printing options > HP-GL/2 settings > Select palette > Software.

Some objects are missing from the printed image

Large quantities of data may be necessary to print a high-quality large-format print job, and in some specific workflows there may be issues that can lead to some objects missing from the output. Here are some recommendations for the use of the HP-GL/2 driver for Windows in these cases.

●In the

Advanced tab, select Document options, Printer features, and set Send Job as Raster to Enabled.

●In the Advanced tab, select Document options, Printer features, and set 16-bit App. Compatibility to Enabled.

●In the Advanced tab, select Document options, Printer features, and set Max. Application resolution to 300.

The above settings are mentioned for troubleshooting purposes and may adversely affect the final output quality or the time necessary to generate the print job. Therefore, they should be restored to their default values if they do not help to solve the problem.

A PDF file is clipped or objects are missing

In older versions of Adobe Acrobat or Adobe Reader, large PDF files could be clipped or lose some objects when printing with the HP-GL/2 driver at high resolution. In order to avoid such problems, please upgrade your Adobe Acrobat or Adobe Reader software to the latest version. From version 7 onwards, these problems should be solved.

No output when printing from Microsoft Visio 2003

For more information about problems when printing large images (more than 129 inches long) from Microsoft Visio 2003, see Microsoft's online knowledge base (http://support.microsoft.com/search/).

To avoid these problems, it is possible to scale the image down in Visio to a size shorter than 129 inches and then to scale the drawing up in the driver by using the Scale to options in the Effects tab of the Windows HP-GL/2 or PS drivers. If the downscaling in the application and the upscaling in the driver match, the result will be as originally intended.

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