Contents

Using this ￿anual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 . .x

1Troubleshooting

Is the Printer Using the Latest ￿irmware Revision? . . . . . . . . . . . . . . . . . . . . . . . 192 Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 What Can I do when a System Error Code Appears on the

￿ront9Panel Display? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6193 Have you performed a Service Test on the ￿ailed Component/Assembly? . . . . . . . 193 Have you Performed the Accuracy Calibration? . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 What can I do to Solve Print9Quality Problems? . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 What can I do if the Line Sensor has Problems Detecting ￿edia? . . . . . . . . . . . 194 What can I do if the Carriage is Noisy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 What can I do if the Cover Sensor isn￿t Working? . . . . . . . . . . . . . . . . . . . . . . . . . . 194 What can I do if the Carriage Assembly has problems parking in

the Service Station? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 .194 What can I do if the Printer continuously rejects Cartridges? . . . . . . . . . . . . . . . 195 What can I do if the ￿edia continuously crashes? . . . . . . . . . . . . . . . . . . . . . . . . . 196 What can I do if the Printer does not Power ON? . . . . . . . . . . . . . . . . . . . . . . . . . . 196 What can I do if the Printer has problems with ￿edia Loading? . . . . . . . . . . . . . 197 What can I do if the Printer has problems with the Cutter? . . . . . . . . . . . . . . . . . 197 What can I do if the Bail ￿echanism ￿ails? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 What is an EERO￿ error? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

2System Error Codes

Important Information on Troubleshooting Error Codes . . . . . . . . . . . . . . . . . . . 292 System Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 .294

3User Messages

User ￿essages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 . . . . . .392

HP DesignJet 430, 450C and 455CA Printers

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