HP 6500A Plus - E710n manual Size is reduced, Copy quality is poor, Copy defects are apparent

Chapter 8

Size is reduced

•The reduce/enlarge or other copy feature might have been set from the printer control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size.

•The HP software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP software for more information.

Copy quality is poor

•Take steps to improve the copy quality

◦Use quality originals.

◦Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images. See Media specifications for more information.

◦Use or make a carrier sheet to protect your originals.

•Check the printer

◦The scanner lid might not be closed correctly.

◦The scanner glass or lid backing might need cleaning. See Maintain the printer for more information.

◦The automatic document feeder (ADF) might need cleaning. See Maintain the printer for more information.

Copy defects are apparent

•Vertical white or faded stripes

The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Media specifications for more information.

•Too light or dark

Try adjusting the contrast and copy-quality settings.

•Unwanted lines

The scanner glass, lid backing, or frame might need cleaning. See Maintain the printer for more information.

•Black dots or streaks

Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass or lid backing. Try cleaning the printer. See Maintain the printer for more information.

•Copy is slanted or skewed

If you are using the automatic document feeder (ADF), check the following:

◦Make sure that the ADF input tray is not too full.

◦Make sure that the ADF width adjusters are snug against the sides of the media.

•Unclear text

◦Try adjusting the contrast and copy-quality settings.

◦The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.

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