Chapter 8

Solution 1: Load the stack of envelopes correctly

Solution: Load a stack of envelopes in the input tray according to the image below.

Make sure that you remove all paper from the input tray before loading the envelopes.

Cause: A stack of envelopes was loaded incorrectly. If this did not solve the issue, try the next solution.

Solution 2: Check the envelope type

Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows.

Cause: The wrong type of envelope was loaded. If this did not solve the issue, try the next solution.

Solution 3: Tuck the flaps to avoid paper jams

Solution: To avoid paper jams, tuck the flaps inside the envelopes.

Cause: The flaps might get caught in the rollers.

Borderless printing

Borderless printing produces unexpected results

Borderless printing produces unexpected results

Solution: Try printing the image from the photo imaging software that came with the printer.

Cause: Printing a borderless image from a non-HP software application produced unexpected results.

84 Solve a problem

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HP 6500A Plus - E710n, 6500A - E710a manual Borderless printing, Solution 1 Load the stack of envelopes correctly