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HP Photosmart 7550 troubleshooting, Windows PC connection problems

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Your HP Photosmart printer is designed to be reliable and easy to use. This section offers tips and advice for addressing frequently asked questions. Before you begin, make sure:

•All the cable connections between your printer and computer are secure.

•You are using the most recent version of the software. Go to www.hp.com to check for software updates. See the HP Photosmart Software Setup & Product Support booklet that came with your printer for contact information.

Windows PC connection problems

If you are using your HP Photosmart printer with a Windows PC, the printer requires a continuous connection to the computer. The computer uses this communication link to receive feedback from the printer.

If the connection between your Windows PC and your HP Photosmart printer is lost, a warning message appears on your computer screen.

troubleshooting

Contents

hp photosmart Page contents Page get started welcome printer parts back front control panel card slots indicator lights paper information load paper in the IN tray load photo paper in the photo tray print cartridge information use reserve mode install or replace the print cartridges Page use the control panel use the buttons use the indicator lights menu map Page use your printer with a camera print camera-selectedphotos select and print photos print from a memory card supported memory cards insert a memory card insert a CompactFlash or IBM Microdrive memory card insert a MultiMediaCard or Secure Digital memory card insert a SmartMedia memory card insert a Memory Stick memory card decide which photos to print print photos from the control panel view photos on the LCD print a photo index page with a computer print from a Windows PC print from a software application use the Windows PC taskbar icons hp photosmart printer icon hp photosmart memory card icon Page print from a Macintosh print from a software application (OS X or OS 9.x) Page troubleshooting Windows PC connection problems Macintosh connection problems print a diagnostic page USB connection problems Page Page Page Page printer problems Page Page Page printing problems Page Page Page Page Page Page Page Page Page Page Page Page Page specifications system requirements specifications index Page Page Page Page Printed on recycled paper Printed in U.S., 6/02 www.hp.com ©2002 Hewlett-PackardCompany