Problem
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Print quality is poor.
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Possible cause |
| Solution |
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You may not be |
| Try the following: | |
using the best |
| • Make sure you are using a paper type | |
paper type for your |
| intended for the printer. Use HP- | |
output. |
| designed inkjet paper for best results. | |
|
| For more information on paper types, | |
|
| see specifications on page 53. | |
|
| • Choose paper that is specifically | |
|
| designed for the output (photographs, | |
|
| transparencies, etc.) rather than plain | |
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| paper. | |
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You may be |
| Make sure the paper is loaded with the |
|
printing on the |
| side to be printed facing down. | |
wrong side of the |
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paper. |
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You may not have |
| Windows PC |
|
selected the correct |
| • Make sure you have selected the | |
paper type in the |
| correct paper type on the Quality tab | |
printer software. |
| of the printer Properties dialog box. | |
|
| Macintosh | |
|
| • Make sure you have selected the | |
|
| correct paper type on the Paper Type/ | |
|
| Quality panel in the Print dialog box. | |
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You may need to |
| On the printer’s control panel, press the |
|
clean the print |
| MENU button, press the DOWN arrow to |
|
cartridges. |
| select Clean Print Cartridges, then press |
|
|
| the OK button. |
|
|
| OR |
|
|
| Windows PC |
|
|
| • From the Device Services tab of the HP |
|
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| Photosmart Toolbox, click Clean the |
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| Print Cartridges. |
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| Macintosh |
|
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| • From the Clean panel in the HP Inkjet |
|
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| Utility, click Clean. |
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46 | basics guide |
