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Problem |
| Possible cause |
| Solution |
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The document or |
| The printer’s default |
| Windows PC | |
photo did not print |
| print settings may |
| • From the application’s File menu, select | |
using the selected |
| be different than the |
| Print, then click Properties to set the | |
print settings. |
| application’s print |
| desired print settings. | |
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| settings. An |
| Macintosh | |
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| application’s print |
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| • From the application’s File menu, select | ||
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| settings override the |
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| Print and set the desired print settings. | ||
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| printer’s default |
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| settings. |
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| You may have set |
| 1 Deselect the photo if it is not already |
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| the print settings |
| deselected. | |
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| differently for an |
| 2 Set the printer’s default settings to your | |
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| individual photo; |
| liking, then print the photo again. The | |
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| these settings |
| photo should print using the defaults. | |
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| override the |
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| printer’s default |
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| settings. |
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The paper type is |
| The printer may be |
| Move the printer out of direct sunlight. |
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set as Automatic, |
| placed in direct |
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but when preparing |
| sunlight, which |
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to print, the printer |
| overwhelms the |
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ejects the paper. |
| automatic paper |
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| sensor. |
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Parts of the |
| You may have |
| Windows PC |
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document are |
| selected the |
| • Make sure you have selected the |
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missing or are in |
| incorrect paper |
| correct orientation (portrait or |
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the wrong place. |
| orientation. |
| landscape) on the Layout tab of the |
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(continued on next |
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| printer Properties dialog box and in the |
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page) |
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| application’s Page Setup dialog box. |
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| Macintosh |
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| • Make sure you have selected the |
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| correct orientation (portrait or |
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| landscape) in the Page Setup dialog |
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| box. |
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troubleshooting: printing problems | 43 |