Problem

 

Possible cause

 

Solution

 

 

 

 

 

 

 

The document or

 

The printer’s default

 

Windows PC

photo did not print

 

print settings may

 

• From the application’s File menu, select

using the selected

 

be different than the

 

Print, then click Properties to set the

print settings.

 

application’s print

 

desired print settings.

 

 

settings. An

 

Macintosh

 

 

application’s print

 

 

 

 

• From the application’s File menu, select

 

 

settings override the

 

 

 

 

Print and set the desired print settings.

 

 

printer’s default

 

 

 

 

 

 

 

 

settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You may have set

 

1 Deselect the photo if it is not already

 

 

 

the print settings

 

deselected.

 

 

differently for an

 

2 Set the printer’s default settings to your

 

 

individual photo;

 

liking, then print the photo again. The

 

 

these settings

 

photo should print using the defaults.

 

 

override the

 

 

 

 

 

printer’s default

 

 

 

 

 

settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The paper type is

 

The printer may be

 

Move the printer out of direct sunlight.

 

set as Automatic,

 

placed in direct

 

 

 

but when preparing

 

sunlight, which

 

 

 

to print, the printer

 

overwhelms the

 

 

 

ejects the paper.

 

automatic paper

 

 

 

 

 

sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Parts of the

 

You may have

 

Windows PC

 

document are

 

selected the

 

• Make sure you have selected the

 

missing or are in

 

incorrect paper

 

correct orientation (portrait or

 

the wrong place.

 

orientation.

 

landscape) on the Layout tab of the

 

(continued on next

 

 

 

printer Properties dialog box and in the

 

page)

 

 

 

application’s Page Setup dialog box.

 

 

 

 

 

Macintosh

 

 

 

 

 

• Make sure you have selected the

 

 

 

 

 

correct orientation (portrait or

 

 

 

 

 

landscape) in the Page Setup dialog

 

 

 

 

 

box.

 

 

 

 

 

 

 

troubleshooting: printing problems

43

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Image 47
HP 7550 manual Problem Possible cause Solution