
Problem |
| Possible cause |
| Solution |
|
|
|
|
|
|
|
(continued from |
| If the printing |
| • Check that all the print cartridges are | |
previous page) |
| appears faded or |
| correctly installed and are not running | |
Print quality is poor. |
| dull, you may be |
| out of ink. | |
|
| printing in Reserve |
| • If you are printing in Reserve Mode, | |
|
| Mode. The printer |
| replace the missing print cartridge with | |
|
| enters Reserve |
| a new one. | |
|
| Mode when one of |
|
|
|
|
| the print cartridges |
|
|
|
|
| is missing. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| You may not have |
| Windows PC |
|
|
| selected Best print |
| • Click Best on the Quality tab of the | |
|
| quality. |
| printer Properties dialog box. | |
|
|
|
| Macintosh | |
|
|
|
| • Click Best on the Paper Type/Quality | |
|
|
|
| panel in the Print dialog box. | |
|
|
|
|
|
|
|
|
|
|
|
|
|
| If the print is |
| Windows PC |
|
|
| smeared, the |
| • Click Everyday or FastDraft, instead of | |
|
| selected print |
| Best or Normal, on the Quality tab of | |
|
| quality may be |
| the printer Properties dialog box. | |
|
| using too much ink |
| OR | |
|
| for the paper type. |
| ||
|
|
| • Reduce the amount of ink by clicking | ||
|
|
|
| ||
|
|
|
| Advanced Features from the Features | |
|
|
|
| tab of the printer Properties dialog box | |
|
|
|
| and using the Ink Volume slider. | |
|
|
|
| Macintosh | |
|
|
|
| • Click Everyday or FastDraft, instead of | |
|
|
|
| Best or Normal, on the Paper Type/ | |
|
|
|
| Quality panel in the Print dialog box. | |
|
|
|
| OR | |
|
|
|
| • Reduce the amount of ink. On the | |
|
|
|
| Paper Type/Quality panel in the Print | |
|
|
|
| dialog box, select the Ink tab in the | |
|
|
|
| Print dialog box. Use the sliders to | |
|
|
|
| adjust the ink density. | |
|
|
|
|
|
|
|
|
|
|
|
|
Photos are not |
| You may not have |
| Load the photo paper with the side to be |
|
printing correctly. |
| loaded the photo |
| printed facing down. If you are using |
|
(continued on next |
| paper correctly. |
| tabbed paper, load the paper so the tab |
|
page) |
|
|
| feeds in last. |
|
|
|
|
|
|
|
48 | basics guide |