USB connection problems
Problem
My printer is connected with a USB cable through another USB device or a hub and when I try to print I get an error message.
| Possible cause |
| Solution |
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| Your printer may |
| Try the following: |
| not be getting good |
| • Connect the printer directly to the USB |
| data from the other |
| port on the computer. |
| device or hub. |
| • Make sure the USB cable is securely |
OR |
| |
| attached to both the computer and to | |
| the USB port on the back of the printer. | |
| communication |
| • Try disconnecting other USB devices |
| between the printer |
| from the hub and print your document |
| and the computer |
| again. |
| was interrupted by |
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| another device |
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| attached to the hub. |
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| The USB cable is |
| Make sure you are using a USB cable |
| too long. |
| length that is supported by your printer. |
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| For more information, see specifications |
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| on page 53. |
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30 | basics guide |