Problem
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Windows PC only
When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear.
Possible cause
You may not have USB enabled.
Solution
Unplug the power cord and the USB cable from the printer, then plug them in again.
OR
Try the following:
1In Windows 98, 2000, or ME, click Start, Settings, Control Panel. In Windows XP, click Start, Control Panel.
2In Windows 98, 2000, or ME, double- click the System icon. In Windows XP, click Performance and Maintenance, then click the System icon.
3In Windows 98, 2000, or ME, click the Device Manager tab. In Windows XP, click the Hardware tab, then click Device Manager.
4Click the (+) icon next to the Universal Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see these devices listed, refer to your computer’s documentation or contact the computer manufacturer for more information on enabling and setting up USB.
troubleshooting: USB connection problems | 33 |
