Problem
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No page came out of the printer.
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Possible cause |
| Solution |
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There may be a |
| Try the following: | ||
paper jam. |
| • Check the LCD for instructions. | ||
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| • Remove the paper from the IN tray and | ||
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| the OUT tray. | |
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| • If you were printing labels, make sure a | ||
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| label did not become unglued from the | |
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| label sheet while going through the | |
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| printer. | |
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| If the paper is still jammed, try the | ||
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| following: | ||
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| 1 | Turn the printer off. | |
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| 2 | Unplug the printer. Open the rear | |
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| access door by turning the knob | |
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| 3 | Gently remove the jammed paper from | |
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| the printer, then replace the rear access | |
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| door. | |
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| 4 | Plug the printer back in and turn it on. | |
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| 5 | When you have cleared the paper | |
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| jam, print your document again. | |
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| If you experience paper jams when | ||
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| printing on 4 x 6 inch (10 x 15 cm) | ||
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| photo paper, try the following: | ||
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| • | Insert the photo paper as far as it will | |
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| go into the photo tray. | |
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| • Load one sheet of photo paper at a | ||
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| time. | |
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The print cartridge |
| Try the following: |
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cradle may be |
| • Check the LCD for error messages. | ||
stuck. |
| • Remove any paper from the print | ||
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| cartridge cradle’s path, then press the | |
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| OK button. | |
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A problem may |
| Try the following: |
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exist with one of the |
| • Check the LCD for error messages. |
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print cartridges. |
| • Print a diagnostic page and replace |
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| the print cartridges if necessary. |
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troubleshooting: printing problems | 41 |
