Problem
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Print quality is poor.
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Possible cause |
| Solution |
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If black prints still |
| Windows PC | ||
show white streaks |
| 1 | Click Best, instead of Everyday or | |
after cleaning the |
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| FastDraft, on the Quality tab of the | |
print cartridges, |
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| printer Properties dialog box. | |
and you have |
| 2 | Print using the higher quality for one | |
determined that the |
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| day. | ||
print cartridges are |
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| 3 | After one day, switch back to the | ||
not low on ink, you |
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| desired print quality. | ||
may have dropped |
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| Macintosh | |||
one of the print |
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| 1 | Click Best, instead of Everyday or | ||
cartridges. |
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| FastDraft, on the Paper Type/Quality | |
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| panel in the Print dialog box. | |
|
| 2 | Print using the higher quality for one | |
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| day. | |
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| 3 | After one day, switch back to the | |
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| desired print quality. | |
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Your print |
| Windows PC |
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cartridges may be |
| • If the color and black ink are not lining | ||
out of alignment. |
|
| up on the printed page, go to the | |
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| Device Services tab of the HP | |
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| Photosmart Toolbox and click | |
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| Calibrate the Printer. | |
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| Macintosh | ||
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| • | If the color and black ink are not lining | |
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| up on the printed page, go to the | |
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| Calibrate panel in the HP Inkjet Utility | |
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| and click Align. | |
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If the printing |
| Windows PC |
| |
appears faded or |
| • Click Normal or Best, instead of |
| |
dull, you may be |
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| Everyday or FastDraft, on the Quality |
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using Everyday or |
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| tab of the printer Properties dialog box. |
|
FastDraft mode. |
| Macintosh |
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| • | Click Normal or Best, instead of |
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| Everyday or FastDraft, on the Paper |
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| Type/Quality panel in the Print dialog |
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| box. |
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troubleshooting: printing problems | 47 |
