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HP 8400 manual Updating the software, Storing the printer and print cartridges

Models: 8400

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Chapter 6

Updating the software

Download the latest printer software update periodically to ensure you have the latest features and improvements. You can download printer software updates by going to www.hp.com/support or by using HP Software Update.

Note The printer software update that you download from the HP web site does not update the HP Image Zone software.

Downloading the software (Windows)

Note Make sure you are connected to the Internet before you use

HP Software Update.

1.From the Windows Start menu, select Programs (in Windows XP, select All Programs) > Hewlett-Packard> HP Software Update. The HP Software Update window opens.

2.Click Check Now. HP Software Update searches the HP web site for printer software updates. If the computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window.

Note If the computer has the most recent version of the printer software installed, the following message appears in the HP Software Update window: “No updates are available for your system at this time”.

3.If a software update is available, click the checkbox next to the software update to select it.

4.Click Install.

5.Follow the onscreen instructions to complete the installation.

Downloading the software (Macintosh)

Note Make sure you are connected to the Internet before you use

HP Photosmart Updater.

1.On your Macintosh, press and hold the HP Photosmart Menu in the Dock.

2.Select HP Photosmart Updater.

3.Follow the onscreen instructions to complete the installation.

If you are behind a firewall, you need to enter the proxy server information in the updater.

Storing the printer and print cartridges

Protect the printer and print cartridges by storing them properly when you are not using them.

48	HP Photosmart 8400 series

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HP 8400 manual Updating the software, Storing the printer and print cartridges, Downloading the software Windows

Contents

HP Photosmart 8400 series Users Guide Safety information Copyrights and trademarksTrademarks Regulatory model identification number SDGOA-0403Paper use Page Contents Customer Care Welcome See Getting creativePrinter parts Power cord connection Rear access doorTop cover Printer screenCancel Select PhotosZoom MenuIndicator lights On light Flashing green-the printer is busy printingPrint layout lights Memory card lightAvailable accessories Accessory name DescriptionPrinter menu To navigate the printer menuPrinter menu structure Top level Submenus/optionsAdditional submenus/options menuTop level Submenus/options Additional submenus/options Menu NetworkDevice address Press Navigation toCartridges Press NavigationPreferences SmartFocus Paper detect Getting ready to print Loading paperChoosing the right paper To printLoading your paper Paper type How to loadTray to load Inserting print cartridges Main input trayUse the correct print cartridges Remove the pink tape Do not touch hereInsert the cartridges Align the cartridgesWhen you are not using a print cartridge Inserting memory cardsSupported file formats Inserting a memory cardMicrodrive Memory StickMultiMediaCard Memory card Slot How to insert the memory card Removing a memory cardComputer Printing photos without aStep Selecting a photo layout Paper size Layout Photo sizeDeciding which photos to print Select the desired layout with Description Layout buttonTo decide which photos to print, try one of these options Press Select PhotosIf you want to… Selecting photos to printFollow these steps Problem How to correct it Improving photo qualityDeselect a photo Deselect all photos Select photos on a proof sheetTo try these features… ProblemGetting creative Add a decorative frame Add a color effectCreate borderless prints Add the date and time to your printsChange the print quality View a slide showPrinting photos Printing photos from a memory cardPrint one photo Print multiple photosPrint more than one copy of a photo Print all photos on the memory cardPrint a continuous range of photos Print new photosPrint the photos you selected on a proof sheet Print photos from video clipsPrint a video action print If you want to… Follow these stepsPrint camera-selected photos from a memory card Printing photos from a digital camera To print photos from a…Printing from HP Instant Share To print photos from a… Follow these stepsIf you want to Follow these steps Press HP Instant ShareConnecting to other devices Getting connectedConnection type and what you need This lets youConnecting through HP Instant Share BluetoothSetting up HP Instant Share USB connectionTo use HP Instant Share USB to send photos To use HP Instant Share network to send photosTo use HP Instant Share network to receive photos Software feature Where to find informationShare your images using HP Instant Share Printing from a computerOrganize your photos Creative projectsEdit and enhance your photos To update the printer software Macintosh To update the printer software WindowsSelect HP Photosmart Updater Chapter Care and maintenance Cleaning and maintaining the printerCleaning the outside of the printer Automatically cleaning the print cartridgesTo clean the print cartridge contacts Manually cleaning the print cartridge contactsPrinting a test Aligning the print cartridges Printing a sampleUpdating the software Storing the printer and print cartridgesDownloading the software Windows Downloading the software MacintoshMaintaining the quality of photo paper Storing the printerStoring the print cartridges Storing photo paperChapter Troubleshooting Printer hardware problemsOn light is flashing green but the printer is not printing On light is flashing redOn light is flashing amber Printer is plugged in, but it will not turn onPrinting problems Printing is very slowPrinted pages are dropping off of the Out tray Printout is rippled or curledDocument printed at an angle or is off-center Colors are not printing satisfactorilyBanner paper jams between the Main and Out trays Blank page came out of the printerPrint quality is poor Printer ejects the paper when preparing to printPhotos are not printing correctly Paper errors Error messagesError message Paper jam. Clear jam then press OK Error message Out of paper. Load paper then press OK Print cartridge errorsError message Cartridge failed HP Photosmart 8400 series Users Guide Error message One or more cartridges have failed Error message One or more cartridges are not compatibleError message One or more cartridges are low on ink Error message Cartridge service station is stuckError message Top cover is open Memory card errorsError message Can not print photos Error message Card is locked. Can not access card Error message Card was removed. Job was cancelled. Press OKError message Camera selections Dpof file has error Error message Some camera-selected photos are not on cardProof sheet errors Error message No new photos on cardError message Cannot display this photo Error message E-mail error. Unable to sendComputer printing errors Network and HP Instant Share errors Error message HP Instant Share service not set upError message Disconnected from service Error message No destinations set upError message No HP Instant Share collections found Error message Network not connectedCustomer Care Customer Care by phoneChapter Placing a call Chapter Networking Networking basics Windows and MacintoshEthernet network without Internet access Recommended network configurationsInternet connection Ethernet network with Internet access by dial-up modem To connect the printer to the networkTo install the printer software If the Printer Found screen appears, do thisIf the printer is found, do this If the Check Cable Connection screen appears, do thisIf the printer is not found, do this To access the embedded web server home To change a USB connected printer to a network connectionTo print a detailed network configuration To access help for the embedded web serverTo view a summary of network settings Appendix a Specifications Storage temperature range -30-65 C 22-149 F Media specificationsEnvironmental Image file formatsEnvelopes CustomTransparencies and label sheets Media typesPower consumption Power cord model numberPaper tray capacity Main tray Print cartridgesSymbols/Numerics 9-up view IndexUSB Regulatory notices Hewlett-Packard Company