Chapter 7

Error message: Card is locked. Can not access card.

The printer cannot read the memory card because the memory card is password protected. Follow these steps:

1.Remove the memory card from the printer.

2.Insert the memory card in the device you originally used to store the password on the memory card.

3.Remove the password from the memory card using the same software you used to store the password.

4.Remove the memory card and reinsert it in the printer memory card slot.

5.Try printing again.

Error message: Card is not fully inserted. Push card in a little more.

The printer can detect the memory card but cannot read it. Push the memory card gently into the memory card slot until it stops. For more information, see Inserting a memory card.

Error message: Use only 1 card at a time. Please remove a memory card.

The printer has two or more different types of memory cards inserted simultaneously or a memory card inserted and a digital camera connected to the camera port at the same time. Remove memory cards or disconnect the camera until only one card is in the printer or one camera is connected.

Error message: Card was removed. Job was cancelled. Press OK.

You removed a memory card from the printer while it was busy printing a file from the memory card or saving files to the computer. Follow these steps:

1.Press the OK button.

2.Reinsert the memory card and print selected photos or saved files again. The memory card must remain inserted until the print or save job is complete.

To avoid damage to memory cards in the future, do not remove them from the printer memory card slot while they are being accessed. For more information, see Removing a memory card.

Error message: Camera selections (DPOF) file has error.

The printer is unable to read a DPOF file due to corrupted data or an error on the memory card. Use the printer control panel to reselect the photos. For more information, see Printing photos from a memory card.

Error message: Some camera-selected photos are not on card.

Some camera-selected photos are missing or have been deleted. Try the following:

●Confirm that you did not accidentally delete the photo from the memory card.

●Reselect the photos again using the digital camera.

●Print a new photo index page to see the index numbers associated with each photo. For more information, see Deciding which photos to print.

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HP Photosmart 8400 series