Network and HP Instant Share errors | HP 8400 guide

Error message: Printer memory is full. Job was cancelled. Press OK.

The printer encountered a problem when saving files to the computer. Try the following:

●To clear the printer memory, turn the printer off, then turn it on again.

●Print fewer photos at a time.

●Save the photos to the computer and print from there.

●Save the files to the computer using a memory card reader and then print from the computer.

Error message: Computer is not connected. To save photos...connect printer to computer. Press OK. —OR— Communication error. Check computer connection. Press OK. —OR— Data was not received. Check computer connection. Press OK to continue. —OR— No response from computer.

The printer cannot communicate properly with the computer. A printer driver may not be working or a cable may be loose. Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer. If the cable is secure, verify that the printer software is installed.

Network and HP Instant Share errors

Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. You also find help with networking the printer by going to the home page of the embedded web server in the printer. See To access help for the embedded web server.

Error message: HP Instant Share service not set up.

The printer encountered a problem when HP Instant Share button pressed. Try the following:

Go to the computer, insert the print software CD, and install HP Instant Share.

HP Photosmart 8400 series User's Guide

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HP 8400 manual Network and HP Instant Share errors, Error message HP Instant Share service not set up

Contents

HP Photosmart 8400 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number SDGOA-0403 Paper use Page Contents Customer Care See Getting creative Welcome Printer parts Rear access door Power cord connectionTop cover Printer screen Select Photos CancelZoom Menu Flashing green-the printer is busy printing Indicator lights On lightPrint layout lights Memory card light Accessory name Description Available accessories To navigate the printer menu Printer menuPrinter menu structure Top level Submenus/optionsAdditional submenus/options menu Network Top level Submenus/options Additional submenus/options Menu Press Navigation to Device address Press Navigation Cartridges Preferences SmartFocus Paper detect Loading paper Getting ready to printChoosing the right paper To print Paper type How to load Loading your paperTray to load Main input tray Inserting print cartridges Remove the pink tape Do not touch here Use the correct print cartridges Align the cartridges Insert the cartridges Inserting memory cards When you are not using a print cartridgeSupported file formats Inserting a memory card Memory Stick MicrodriveMultiMediaCard Removing a memory card Memory card Slot How to insert the memory card Printing photos without a ComputerStep Paper size Layout Photo size Selecting a photo layout Select the desired layout with Description Layout button Deciding which photos to printTo decide which photos to print, try one of these options Press Select Photos Selecting photos to print If you want to…Follow these steps Improving photo quality Problem How to correct itDeselect a photo Deselect all photos Select photos on a proof sheet Problem To try these features…Getting creative Add a color effect Add a decorative frame Add the date and time to your prints Create borderless printsChange the print quality View a slide show Printing photos from a memory card Printing photosPrint one photo Print multiple photos Print all photos on the memory card Print more than one copy of a photoPrint a continuous range of photos Print new photos Print photos from video clips Print the photos you selected on a proof sheet If you want to… Follow these steps Print a video action printPrint camera-selected photos from a memory card To print photos from a… Printing photos from a digital camera To print photos from a… Follow these steps Printing from HP Instant ShareIf you want to Follow these steps Press HP Instant Share Getting connected Connecting to other devicesConnection type and what you need This lets you Bluetooth Connecting through HP Instant ShareSetting up HP Instant Share USB connection To use HP Instant Share network to send photos To use HP Instant Share USB to send photos To use HP Instant Share network to receive photos Where to find information Software featureShare your images using HP Instant Share Printing from a computer Creative projects Organize your photosEdit and enhance your photos To update the printer software Windows To update the printer software MacintoshSelect HP Photosmart Updater Chapter Cleaning and maintaining the printer Care and maintenanceCleaning the outside of the printer Automatically cleaning the print cartridges Manually cleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Printing a sample Aligning the print cartridges Storing the printer and print cartridges Updating the softwareDownloading the software Windows Downloading the software Macintosh Storing the printer Maintaining the quality of photo paperStoring the print cartridges Storing photo paper Chapter Printer hardware problems TroubleshootingOn light is flashing green but the printer is not printing On light is flashing red Printer is plugged in, but it will not turn on On light is flashing amber Printing is very slow Printing problems Printout is rippled or curled Printed pages are dropping off of the Out trayDocument printed at an angle or is off-center Colors are not printing satisfactorily Blank page came out of the printer Banner paper jams between the Main and Out trays Printer ejects the paper when preparing to print Print quality is poorPhotos are not printing correctly Error messages Paper errorsError message Paper jam. Clear jam then press OK Print cartridge errors Error message Out of paper. Load paper then press OKError message Cartridge failed HP Photosmart 8400 series Users Guide Error message One or more cartridges are not compatible Error message One or more cartridges have failedError message One or more cartridges are low on ink Error message Cartridge service station is stuck Memory card errors Error message Top cover is openError message Can not print photos Error message Card was removed. Job was cancelled. Press OK Error message Card is locked. Can not access cardError message Camera selections Dpof file has error Error message Some camera-selected photos are not on card Error message No new photos on card Proof sheet errorsError message Cannot display this photo Error message E-mail error. Unable to send Computer printing errors Error message HP Instant Share service not set up Network and HP Instant Share errors Error message No destinations set up Error message Disconnected from serviceError message No HP Instant Share collections found Error message Network not connected Customer Care by phone Customer Care Chapter Placing a call Chapter Networking basics Windows and Macintosh Networking Recommended network configurations Ethernet network without Internet accessInternet connection To connect the printer to the network Ethernet network with Internet access by dial-up modem If the Printer Found screen appears, do this To install the printer software If the Check Cable Connection screen appears, do this If the printer is found, do thisIf the printer is not found, do this To change a USB connected printer to a network connection To access the embedded web server home To access help for the embedded web server To print a detailed network configurationTo view a summary of network settings Appendix a Specifications Media specifications Storage temperature range -30-65 C 22-149 FEnvironmental Image file formats Custom EnvelopesTransparencies and label sheets Media types Power cord model number Power consumptionPaper tray capacity Main tray Print cartridges Index Symbols/Numerics 9-up view USB Hewlett-Packard Company Regulatory notices