Error message: Printer memory is full. Job was cancelled. Press OK.

The printer encountered a problem when saving files to the computer. Try the following:

To clear the printer memory, turn the printer off, then turn it on again.

Print fewer photos at a time.

Save the photos to the computer and print from there.

Save the files to the computer using a memory card reader and then print from the computer.

Error message: Computer is not connected. To save photos...connect printer to computer. Press OK. —OR— Communication error. Check computer connection. Press OK. —OR— Data was not received. Check computer connection. Press OK to continue. —OR— No response from computer.

The printer cannot communicate properly with the computer. A printer driver may not be working or a cable may be loose. Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer. If the cable is secure, verify that the printer software is installed.

Network and HP Instant Share errors

Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. You also find help with networking the printer by going to the home page of the embedded web server in the printer. See To access help for the embedded web server.

Error message: HP Instant Share service not set up.

The printer encountered a problem when HP Instant Share button pressed. Try the following:

Go to the computer, insert the print software CD, and install HP Instant Share.

HP Photosmart 8400 series User's Guide

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