Chapter 7

use photo paper that is not curled. For information about proper storage and handling of photo paper, see Maintaining the quality of photo paper.

Paper does not feed into the printer correctly from the Main tray.

●There may be too much paper loaded in the Main tray. Remove some paper from the tray and try printing again.

●The paper guides may not be adjusted correctly. Make sure that the paper-width guide and the paper-length guide fit close to the edges of the paper without bending the paper.

●Two or more pieces of paper may be sticking together. Remove the paper from the Main tray, fan the edges of the stack to separate the sheets of paper, then reload the paper and try printing again.

●If the paper is wrinkled or bent, try using different paper.

●The paper may be too thin or too thick. Use HP inkjet paper for best results. For more information, see Choosing the right paper.

Printed pages are dropping off of the Out tray.

Pages can drop off of the Out tray when they are printed. To prevent this, always extend the Out tray extension when you print.

The printout is rippled or curled.

The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart Printer Help for more information.

The document printed at an angle or is off-center.

●The paper may not be loaded correctly. Reload the paper, making sure that the paper is correctly oriented in the Main tray and that the paper-width guide and the paper-length guide fit close to the edges of the paper. For paper-loading instructions, see Loading your paper.

●The print cartridges may need to be aligned. For more information, see Aligning the print cartridges.

Colors are not printing satisfactorily.

●You may not be using the best print cartridges for the project. For more information, see Inserting print cartridges.

●You may be printing in Ink-Backup Printing Mode. The printer enters Ink-Backup printing mode when one of the print cartridges is missing. Replace the missing cartridge.

●A cartridge is out of ink. Replace it.

●Some of the ink nozzles on a cartridge are clogged. Clean the cartridges. See Automatically cleaning the print cartridges.

No page came out of the printer. —OR— The paper jammed while printing.

●The printer may need attention. Read the printer screen for instructions.

●The power may be off or there may be a loose connection. Make sure the power is on, and that the power cord is securely connected.

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HP Photosmart 8400 series