Chapter 7

The On light flashed amber briefly after I turned the printer off.

This is a normal part of the power-down process. It does not indicate a problem with the printer.

The On light is flashing amber.

A printer error has occurred. Try the following:

●Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer.

●If the On light continues to flash amber, go to www.hp.com/support or contact Customer Care.

The printer does not find and display the photos I stored on my memory card.

Try the following:

●Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer.

●The memory card may contain file types the printer cannot read directly from the memory card.

–Save the photos to a computer, then print them from the computer. For more information, see the documentation that came with the camera and the onscreen HP Photosmart Printer Help.

–The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.

–The memory card may need to be reformatted if the problem persists.

The printer is plugged in, but it will not turn on.

●The printer may have drawn too much power. Unplug the printer's power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

●The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer.

●The power cord could be defective. Check the green light on the power cord and make sure it is lit.

The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.

The printer may make noises after long periods of inactivity (approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal

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HP Photosmart 8400 series