Error messages, Paper errors | HP 8400 instruction

memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card.

Error messages

Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

Error messages that appear on the printer screen can be divided into the following types:

●Paper errors

●Print cartridge errors

●Memory card errors

●Proof sheet errors

●Computer printing errors

●Network and HP Instant Share errors

Paper errors

Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

Error message: Paper jam. Clear jam then press OK.

Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obstructing the paper path. Remove the rear access door. Gently

HP Photosmart 8400 series User's Guide

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HP 8400 manual Error messages, Paper errors, Error message Paper jam. Clear jam then press OK

Contents

HP Photosmart 8400 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number SDGOA-0403 Paper use Page Contents Customer Care See Getting creative Welcome Printer parts Rear access door Power cord connectionTop cover Printer screen Select Photos CancelZoom Menu Flashing green-the printer is busy printing Indicator lights On lightPrint layout lights Memory card light Accessory name Description Available accessories To navigate the printer menu Printer menuPrinter menu structure Top level Submenus/optionsAdditional submenus/options menu Network Top level Submenus/options Additional submenus/options Menu Press Navigation to Device address Press Navigation Cartridges Preferences SmartFocus Paper detect Loading paper Getting ready to printChoosing the right paper To print Loading your paper Paper type How to loadTray to load Main input tray Inserting print cartridges Remove the pink tape Do not touch here Use the correct print cartridges Align the cartridges Insert the cartridges Inserting memory cards When you are not using a print cartridgeSupported file formats Inserting a memory card Microdrive Memory StickMultiMediaCard Removing a memory card Memory card Slot How to insert the memory card Computer Printing photos without aStep Paper size Layout Photo size Selecting a photo layout Select the desired layout with Description Layout button Deciding which photos to printTo decide which photos to print, try one of these options Press Select Photos If you want to… Selecting photos to printFollow these steps Improving photo quality Problem How to correct itDeselect a photo Deselect all photos Select photos on a proof sheet To try these features… ProblemGetting creative Add a color effect Add a decorative frame Add the date and time to your prints Create borderless printsChange the print quality View a slide show Printing photos from a memory card Printing photosPrint one photo Print multiple photos Print all photos on the memory card Print more than one copy of a photoPrint a continuous range of photos Print new photos Print photos from video clips Print the photos you selected on a proof sheet Print a video action print If you want to… Follow these stepsPrint camera-selected photos from a memory card To print photos from a… Printing photos from a digital camera To print photos from a… Follow these steps Printing from HP Instant ShareIf you want to Follow these steps Press HP Instant Share Getting connected Connecting to other devicesConnection type and what you need This lets you Bluetooth Connecting through HP Instant ShareSetting up HP Instant Share USB connection To use HP Instant Share network to send photos To use HP Instant Share USB to send photos To use HP Instant Share network to receive photos Where to find information Software featureShare your images using HP Instant Share Printing from a computer Organize your photos Creative projectsEdit and enhance your photos To update the printer software Macintosh To update the printer software WindowsSelect HP Photosmart Updater Chapter Cleaning and maintaining the printer Care and maintenanceCleaning the outside of the printer Automatically cleaning the print cartridges To clean the print cartridge contacts Manually cleaning the print cartridge contactsPrinting a test Printing a sample Aligning the print cartridges Storing the printer and print cartridges Updating the softwareDownloading the software Windows Downloading the software Macintosh Storing the printer Maintaining the quality of photo paperStoring the print cartridges Storing photo paper Chapter Printer hardware problems TroubleshootingOn light is flashing green but the printer is not printing On light is flashing red Printer is plugged in, but it will not turn on On light is flashing amber Printing is very slow Printing problems Printout is rippled or curled Printed pages are dropping off of the Out trayDocument printed at an angle or is off-center Colors are not printing satisfactorily Blank page came out of the printer Banner paper jams between the Main and Out trays Print quality is poor Printer ejects the paper when preparing to printPhotos are not printing correctly Paper errors Error messagesError message Paper jam. Clear jam then press OK Error message Out of paper. Load paper then press OK Print cartridge errorsError message Cartridge failed HP Photosmart 8400 series Users Guide Error message One or more cartridges are not compatible Error message One or more cartridges have failedError message One or more cartridges are low on ink Error message Cartridge service station is stuck Error message Top cover is open Memory card errorsError message Can not print photos Error message Card was removed. Job was cancelled. Press OK Error message Card is locked. Can not access cardError message Camera selections Dpof file has error Error message Some camera-selected photos are not on card Error message No new photos on card Proof sheet errorsError message Cannot display this photo Error message E-mail error. Unable to send Computer printing errors Error message HP Instant Share service not set up Network and HP Instant Share errors Error message No destinations set up Error message Disconnected from serviceError message No HP Instant Share collections found Error message Network not connected Customer Care by phone Customer Care Chapter Placing a call Chapter Networking basics Windows and Macintosh Networking Ethernet network without Internet access Recommended network configurationsInternet connection To connect the printer to the network Ethernet network with Internet access by dial-up modem If the Printer Found screen appears, do this To install the printer software If the printer is found, do this If the Check Cable Connection screen appears, do thisIf the printer is not found, do this To change a USB connected printer to a network connection To access the embedded web server home To print a detailed network configuration To access help for the embedded web serverTo view a summary of network settings Appendix a Specifications Media specifications Storage temperature range -30-65 C 22-149 FEnvironmental Image file formats Custom EnvelopesTransparencies and label sheets Media types Power cord model number Power consumptionPaper tray capacity Main tray Print cartridges Index Symbols/Numerics 9-up view USB Hewlett-Packard Company Regulatory notices