Solution | HP 8700 specs

Solution

●Check the printer screen for instructions. If a digital camera is connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer.

If the Status light continues to flash red or stay amber, go to www.hp.com/ support, or contact HP Customer Care.

The Status light flashed amber briefly after I turned the printer off

Solution This is a normal part of the power-down process; it does not indicate a problem with the printer.

The printer does not find the photos I stored on my memory card

Cause The memory card may contain file types the printer cannot read directly from the card.

Solution

●Save the photos to a computer, then print them from the computer. For more information, see the onscreen HP Photosmart Printer Help and the documentation that came with the camera.

●The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.

The memory card may need to be reformatted if the problem persists.

The printer is plugged in but will not turn on

Solution

●The printer may have drawn too much power. Unplug the printer's power cord. Wait about 10 seconds, then plug the cord back in. Turn on the printer.

●The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer.

●The power cord could be defective. Make sure the green light on the power cord is lit.

The printer makes noises when I turn it on, or starts making noises after sitting unused for a while

HP Photosmart 8700 series User's Guide

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HP 8700 manual Solution, Printer does not find the photos I stored on my memory card

Contents

HP Photosmart 8700 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number VCVRA-0402Page Page Contents Specifications Welcome Turn the color management features of the printer on or off Front of printer Finding more informationPrinter parts Paper trays Back of printer Printer screen Control panel Printer menu Indicator lightsTo navigate the printer menu Print menu structure Change the print quality Network settingsSelect paper settings Loading paper Getting ready to printChoosing the right paper To print Use this paper Using specialty papers Supported paper sizes Loading your paper Tray to load How to loadPaper type Use the correct print cartridges Inserting print cartridges Insert the cartridges Align the cartridges When you are not using a print cartridge Chapter If you are using a Windows computer To set print quality settingsBasic printing from a Computer Chapter Using printer-based color management Using color management Adobe RGB or Adobe RGB Printer driver color mode settings Setting When to use itColorsmart/sRGB If you are using a Macintosh Setting When to use itTo print using printer-based color management To print using application-based color management Using application-based color management Choose Application Managed Colors in the Color pop-up menu Chapter Large-format templates Exploring creative projectsTemplate Description Size A3+ To place photos in a template HP Image Zone Printing a borderless photo from a Macintosh Printing borderless photos from a computerPrinting a borderless photo from Windows Chapter Printing photos without a Connecting to other devicesConnection type and what you need Memory cards This lets you Connection type and what you need Printing photos from a memory cardInserting memory cards Inserting a memory card Memory card slots Supported file formats Memory card How to insert the memory card Selecting a photo layout Deciding which photos to printRemoving a memory card To print a photo index Layout Paper size photo size Layout Paper size photo size If you want to… Follow these steps Selecting photos to printSelect a photo Deselect a photo Improving photo quality Problem How to correct itDoing common printing tasks from a memory card If you want to… Print camera-selected photos from a memory card Print all photos on the memory cardPrint a continuous range of photos Using a Bluetooth camera Using a PictBridge cameraPrinting photos from a digital camera Stop printing Printing from other Bluetooth devices Cleaning and maintaining the printer Care and maintenanceCleaning the outside of the printer Automatically cleaning the print cartridges Printing a test Manually cleaning the print cartridge contactsTo clean the print cartridge contacts Printing a sample Updating the softwareAligning the print cartridges Storing the printer Choose Hewlett-Packard Photosmart HP Photosmart UpdaterMaintaining the supplies Downloading the software Windows Storing the print cartridges Storing photo paperHandling photo paper Chapter Printer software installation problems TroubleshootingSystem Requirements dialog box appears during installation Computer could not read the HP Photosmart CD Status light is flashing amber or red Printer hardware problemsComputer stops responding during software installation Printer does not find the photos I stored on my memory card SolutionPrinter is plugged in but will not turn on Solution Printed pages are dropping off of the Out tray Printing problemsPrinting is very slow Printout is rippled or curled Document printed at an angle or is off-center SolutionColors are not printing satisfactorily Solution Printer ejects the paper when preparing to print Blank page came out of the printer SolutionBanner paper jams between the Main and Out trays Print quality is poor Photo is clipped when I print it Photos are not printing correctly Solution Paper errors Error messages Error message Cartridge failed Print cartridge errorsError message Paper size mismatch Error message One or more cartridges are low on ink Error message One or more cartridges have failedError message One or more cartridges are not compatible Error message Top cover is open Memory card errorsError message Cartridge service station is stuck Error message Card is locked. Can not access card Error message Can not print photos Error message Camera selections Dpof file has error Error message Card was removed. Job was cancelled. PressError message Some camera-selected photos are not on card Error message No new photos on card Error message Network not connected Computer printing errorsNetwork errors HP Customer Care by phone HP Customer Care Chapter 1902 910 Placing a call Return to HP repair service North America onlyAdditional warranty options Networking basics Windows and Macintosh Networking Internet connection Recommended network configurations Ethernet connection on the back of the printer Installing the printer software on a Windows computer To install the printer software Installing the printer software on a Macintosh Using the embedded web server System requirements Specifications Storage temperature range -30-65 C 22-149 F Category Print cartridges HP product Duration of limited warranty HP printer limited warranty statement Appendix c Index USB Hewlett-Packard Company Regulatory notices