Resolving banner printing problems
Make sure the paper is loaded correctly
•Unfold and refold the paper when several sheets feed into the printer at once.
•Make sure the unattached edge of the banner paper stack is on top and facing the printer.
•Verify that the correct paper for banner printing is used.
Check the print settings
1 Open the printer driver (see “Printing a document”).
2 From the Paper/Quality tab, check the following settings:
•Make sure hp banner paper is selected as the paper type.
•Make sure the appropriate banner size is selected.
Check the software
•Verify that the software application you are using prints banners. Not all software applications print banners.
•If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.
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