Information tab
The Information tab lets you register the printer and display printer hardware information. It also provides access to online troubleshooting through HP Instant Support, as well as information about your printer usage, using the printer, troubleshooting, and contacting HP.
Click this button... | To... |
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myPrintMileage | Access the myPrintMileage website and your printer usage |
| information. You must have Internet access to perform this operation. |
Printer Hardware | Display the printer model and firmware version number. |
HP Instant Support | Access the HP Instant Support website for support services and |
| troubleshooting tips. You must have Internet access to perform this |
| operation. |
Register Your Printer | Register your printer online. You must have Internet access to perform |
| this operation. |
How Do I... | Display help for performing common printer tasks. |
Troubleshooting | View help for solutions to common printer problems such as paper |
| jams or software installation issues, and printing problems such as |
| borderless or photo printing problems. |
Contact HP | Obtain information on how to contact HP. |
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HP Instant Support
HP Instant Support is a
HP Instant Support provides the following services for your printer:
Easy access to troubleshooting tips – To help you quickly resolve printer problems or prevent some problems from happening, HP Instant Support provides tips that are customized for your printer.
Notification of driver and firmware updates – When a firmware or driver update for your printer is available, a notification message will appear on the HP Instant Support homepage. You can access the download site from the web page.
Access to hp services – From the website, you can find out more about the support services available for your printer (such as maintenance programs), obtain information about service providers, and also make online purchase of printer supplies and accessories.
Notification of warranty expiration – When the printer warranty is expiring, a notification message will appear on the HP Instant Support homepage.
To provide current information on the website, the web pages are created dynamically. Bookmarking a web page and connecting via the bookmark will not display the page. Instead, connect from the Toolbox by clicking the HP Instant Support button on the Information tab.
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