HP 9600 manual Meaningless characters are printed, Wrong fonts are printed

Models: 9600

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Meaningless characters are printed

￿Check the cable connection

A common cause for nonsense characters is a poor cable connection between the printer and computer.

￿Make sure the printer is selected

When you print your file, make sure the printer is selected in the printer menu.

To set the printer as the default printer, right-click the printer name or icon in the Printers folder and select the option to set as default printer. For more information about setting the default printer, see the online Help for your computer’s operating system.

￿The document file may be damaged

Occasionally a document file can become damaged. If you can print other documents from the same software application, try to print using a backup copy of your document.

￿Check for conflicts with port-sharing devices

If you are using a parallel cable, make sure your printer is connected directly to the parallel port. Do not share the port with other devices such as a Zip drive or other printers.

￿Try restarting the system

Turn off the computer and the printer, wait a few seconds, and then turn them on again. Try printing again.

Wrong fonts are printed

￿Make sure fonts are used correctly in the document

Make sure you correctly apply the font you want to use. For example, in a graphics application place the words in the desired size and do not enlarge by dragging and sizing.

￿Make sure the font is available in your computer

The fonts used in the document may not match the fonts currently available in your computer, or the type of font used is not designed to be printed. Make sure the font is available in the font selection box of your software application, and make sure it is a TrueType font.

TrueType is a technology that can create fonts of any size from a basic font outline. TrueType fonts are scalable, meaning they can be scaled for use on the computer screen or the printer. This is the standard font-scaling technology in Windows.

￿Make sure the printer is selected

When you print your file, make sure the printer is selected in the printer menu.

To set the printer as the default printer, right-click the printer name or icon in the Printers folder and select the option to set as default printer. For more information about setting the default printer, see the online Help for your computer’s operating system.

￿If none of the above solutions work

The problem is likely a conflict related to the software application you are using. Check the release notes on the Starter CD for known software conflicts. Otherwise, check your software application manual or call the software manufacturer to get more specific help for this problem.

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ENWW

Page 95
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HP 9600 manual Meaningless characters are printed, Wrong fonts are printed