Resolving photo printing problems

Also see “Resolving color problems”for additional troubleshooting information.

￿Make sure you are printing on the correct side of the media

Load media print-side down in the input tray and front manual feed slot.

Load media print-side up in the rear manual feed slot.

￿Check the print settings

1 Open the printer driver (see “Printing a document”).

2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings:

Select the appropriate photo paper type.

Select the highest resolution option such as Best or Maximum dpi on the print quality drop-down list.

￿Colors are tinted or incorrect

If colors in photographs appear tinted or incorrect, follow these steps:

1 Calibrate the color (see “Calibrating color”). A photo print cartridge must be installed for color calibration.

2 Reprint the photograph.

3 If colors are still tinted or incorrect, try the following steps and check the color settings:

Windows: Open the printer driver (see “Printing a document”) and click the Color tab.

Mac OS 9.1.x and 9.2.x: Click File, and then click Print. Open the Color panel.

Mac OS X (10.1 and later): Click File, and then click Print. Open the Paper Type/ Quality panel and check the color options.

4Adjust the color tone sliders:

If the colors are too yellow, move the color tone slider towards Cooler. If the colors are too blue, move the color tone slider towards Warmer.

5Reprint the photograph.

ENWW

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HP 9600 manual Resolving photo printing problems