Resolving photo printing problems
Also see “Resolving color problems”for additional troubleshooting information.
Make sure you are printing on the correct side of the media
•Load media
•Load media
Check the print settings
1 Open the printer driver (see “Printing a document”).
2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings:
•Select the appropriate photo paper type.
•Select the highest resolution option such as Best or Maximum dpi on the print quality
Colors are tinted or incorrect
If colors in photographs appear tinted or incorrect, follow these steps:
1 Calibrate the color (see “Calibrating color”). A photo print cartridge must be installed for color calibration.
2 Reprint the photograph.
3 If colors are still tinted or incorrect, try the following steps and check the color settings:
•Windows: Open the printer driver (see “Printing a document”) and click the Color tab.
•Mac OS 9.1.x and 9.2.x: Click File, and then click Print. Open the Color panel.
•Mac OS X (10.1 and later): Click File, and then click Print. Open the Paper Type/ Quality panel and check the color options.
4Adjust the color tone sliders:
If the colors are too yellow, move the color tone slider towards Cooler. If the colors are too blue, move the color tone slider towards Warmer.
5Reprint the photograph.
ENWW |