HP C4380-90100 manual Does your computer meet the minimum system requirements

1-16 If You Have Problems

Not sure which drive letter was assigned to the CD-Writer Plus

The CD-Writer Plus drive will have a drive icon just like a CD-ROM drive icon. You can determine which icon is your CD-ROM drive and which icon is your CD-Writer Plus drive by double-clicking on the My Computer icon, right-clicking on the CD drive’s icon, and selecting Eject. The tray of the selected drive will open.

The device that is sharing the IDE data cable with my CD- Writer Plus drive doesn’t show up in Explorer or doesn’t work any more.

■Turn off and unplug your computer.

■Make sure that the power cables are securely attached to both devices.

■If you are sharing the IDE data cable between the CD-Writer Plus drive and another device, did you change the data-cable (middle/end) connector attached to the device that was already inside your computer?

If yes, change the data-cable connector location back to the original position. The other device may be jumpered to “cable-select” rather than “Master” or “Slave.” If this is true, the location of the data-cable connector (middle/end) is very important.

■For Sony and Goldstar CD-ROMs try configuring the CD-Writer as “Master” and the CD-ROM as “Slave”.

Does your computer meet the minimum system requirements

See “Minimum System Requirements” on page A-1.

Error message when I double-click on the CD-Writer Plus icon

■There is no CD in the CD-Writer Plus drive; insert a CD and try again.

■After inserting a CD, you need to wait a moment to let the CD-Writer Plus drive read the disc information (wait until the light on the front of the drive stops flashing and stays green), then click on the CD- Writer Plus drive’s icon again.

■The CD may be in the tray upside-down or a little off-center; try reinserting the CD. The label should be facing up.

■You are trying to read from a blank recordable CD. Try again after copying some information to the CD.