Common Symptoms and Solutions

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program. To learn how, see the documentation that came with your computer or call the computer manufacturer.

Copying directly from one CD to another doesn’t work.

WARNING: Only reproduce material for which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor.

■Some CD-ROMs will not allow direct copying to the CD-Writer Plus drive or are not capable of digital audio extraction.

■You must have either a SCSI 2 CD-ROM drive (see the drive’s guide for information) or a supported ATAPI CD-ROM drive to use as your source.

■Some CDs have a copy prevention feature or other features that do not allow a CD-to-CD copy.

Audio sounds poor

■Make sure the audio cable is completely plugged into the sound card and into the CD-Writer Plus drive.

■Make sure that you do not have a sound-muting feature turned on by way of the monitor or software.

■Check the sound from the CD-Writer Plus drive by plugging earphones or speakers to the audio connector on the front of the CD- Writer Plus drive. If the sound quality is good, the problem is probably with the sound board, speakers, or audio cable. See the documentation that came with your sound board and speakers for help.

■Try listening to the wave files on your hard drive to see if they sounded poor before copying them to CD. (You can use the Media Player program found under Multimedia in Windows’ Accessories.)

Video is choppy

This can be caused by the same situations that cause buffer underruns.

This can also happen if your video card is slow. Try the following:

■Try the solutions for buffer underruns (page 3-6).

■Upgrade your video card.